The Silver Line
The Silver Line (part of Age UK)
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- older people experiencing loneliness or abuse
- Country
- United Kingdom
Verified Apr 22, 2026
Merged with Age UK in 2019.
Elder abuse, neglect, and protection
The Silver Line (part of Age UK)
Verified Apr 22, 2026
Merged with Age UK in 2019.
Hourglass
Verified Apr 22, 2026
Formerly Action on Elder Abuse.
Unverified — please confirm via official website before relying on this number.
Unverified — please confirm via official website before relying on this number.
Verified Apr 22, 2026
Home care for elderly.
Verified Apr 22, 2026
Reporting elder neglect.
Verified Apr 22, 2026
Elder neglect reporting.
Verified Apr 22, 2026
Nursing home advice.
Verified Apr 22, 2026
Elder abuse reporting.
Verified Apr 22, 2026
SMS support for elders.
Verified Apr 22, 2026
Elderly support.
Verified Apr 22, 2026
Online elder support.
Unverified — please confirm via official website before relying on this number.
Verified Apr 22, 2026
Elderly support line.
Verified Apr 22, 2026
Reporting elder abuse.
Unverified — please confirm via official website before relying on this number.
Verified Apr 22, 2026
Elderly complaints & advice.
U.S. Administration on Aging
Verified Apr 22, 2026
For immediate elder-abuse reporting call 911 or local Adult Protective Services.
Alabama Department of Human Resources, Adult Protective Services
Verified Aug 12, 2026
Reports may be made anonymously.
State of Alaska Department of Health, Adult Protective Services
Verified Aug 12, 2026
Official .gov page returned 403 on automated fetch; number corroborated by secondary directories.
Arizona Department of Economic Security (DES)
Verified Aug 12, 2026
Also known as 1-877-SOS-ADULT. TTY/TDD: 877-815-8390.
Arkansas Department of Human Services, Adult Protective Services
Verified Aug 12, 2026
California Department of Social Services (CDSS)
Verified Aug 12, 2026
Caller enters a 5-digit zip code and is routed to the Adult Protective Services agency for that county.
Colorado Department of Human Services
Verified Aug 12, 2026
Colorado appears to use the same centralized statewide intake line (1-844-264-5437) for both child and at-risk-adult reports, per multiple county government pages; direct fetch of cdhs.colorado.gov was blocked (403).
Connecticut Department of Social Services
Verified Aug 12, 2026
1-888-385-4225 is the in-state toll-free line; 1-800-203-1234 is the out-of-state toll-free line. Not staffed 24/7 directly, but after-hours reports route through 211.
Delaware Division of Services for Aging and Adults with Physical Disabilities (DSAAPD)
Verified Aug 12, 2026
Also known as 1-888-APS-4302. Launched November 2022. Online reporting form also available.
DC Department of Aging and Community Living (DACL)
Verified Aug 12, 2026
Not toll-free (local DC number).
Florida Department of Children and Families (DCF)
Verified Aug 12, 2026
Same central number as the child abuse hotline; press 2 to report vulnerable adult abuse. TTY: 1-800-955-8771.
Georgia Department of Human Services, Division of Aging Services
Verified Aug 12, 2026
Georgia's Aging and Disability Network line; not staffed 24/7. Call 911 for emergencies.
Idaho Commission on Aging
Verified Aug 12, 2026
877-471-2777 is the toll-free statewide line; 208-334-3833 is the Boise-area line. Hours not stated on source page; call 911 for emergencies.
Illinois Department on Aging
Verified Aug 12, 2026
TTY: 1-888-206-1327. Separate hotlines exist for nursing home (1-800-252-4343) and supportive living facility (1-844-528-8444) complaints.
Indiana Family and Social Services Administration (FSSA), Division of Disability and Rehabilitative Services
Verified Aug 12, 2026
APS is not an emergency responder; call 911 for immediate danger. Out-of-state callers may use 1-800-545-7763 ext. 20135.
Iowa Health and Human Services (HHS)
Verified Aug 12, 2026
Same statewide number used for both child and dependent adult abuse reporting.
Kansas Department for Children and Families (DCF)
Verified Aug 12, 2026
Same statewide central intake number used for both child abuse and adult abuse reporting.
Kentucky Cabinet for Health and Family Services (CHFS), Department for Community Based Services
Verified Aug 12, 2026
Same central statewide number handles both child and adult protective services reports; used for after-hours, weekend, and holiday reports.
Governor's Office of Elderly Affairs (GOEA)
Verified Aug 12, 2026
For adults ages 18-59, Adult Protective Services can be reached at 1-800-898-4910. TTY via Louisiana Relay 1-800-846-5277 or 711.
Maine Department of Health and Human Services (DHHS), Office of Aging and Disability Services
Verified Aug 12, 2026
In-state alternate line 207-287-1234; Maine Relay 711 during regular hours.
Maryland Department of Human Services (DHS)
Verified Aug 12, 2026
Also known as 1-800-91-PREVENT; this combined hotline handles both child and adult protective services reports.
Massachusetts Executive Office of Elder Affairs
Verified Aug 12, 2026
Calls route to one of 22 designated regional Protective Services agencies.
Michigan Department of Health and Human Services (MDHHS)
Verified Aug 12, 2026
This single hotline handles reports of both child and adult (vulnerable adult) abuse/neglect.
Minnesota Department of Human Services
Verified Aug 12, 2026
Common Entry Point (CEP); routes reports to the appropriate county, law enforcement, or state investigative agency.
Mississippi Department of Human Services (MDHS)
Verified Aug 12, 2026
24/7 status confirmed via secondary source (nursinghomecomplaint.org); not explicitly stated on the primary MDHS page.
Missouri Department of Health and Senior Services (DHSS)
Verified Aug 12, 2026
Not staffed overnight; Relay Missouri 1-800-735-2966 during same hours.
Montana Department of Public Health and Human Services (DPHHS)
Verified Aug 12, 2026
Nebraska Department of Health and Human Services (DHHS), Adult Protective Services
Verified Aug 12, 2026
Nebraska uses one combined statewide hotline for both child and adult/elder abuse reporting.
Nevada Aging and Disability Services Division (ADSD), Elder Protective Services
Verified Aug 12, 2026
Clark County/Las Vegas has a separate local APS number (702-486-6930); this is the statewide number for all other areas.
New Hampshire Department of Health and Human Services, Bureau of Elderly and Adult Services (BEAS)
Verified Aug 12, 2026
New Mexico Aging and Long-Term Services Department (ALTSD), Adult Protective Services
Verified Aug 12, 2026
New York State Office for the Aging (NYSOFA)
Verified Aug 12, 2026
For emergencies call 911; local county Adult Protective Services can also take reports.
North Carolina Department of Health and Human Services
Verified Aug 12, 2026
North Carolina has no dedicated statewide Adult Protective Services reporting hotline; reports must go to the county Department of Social Services where the person lives, or 911 in an emergency. This DHHS Customer Service Center line is cited by the NC Department of Justice as the statewide line for help connecting to those resources.
North Dakota Health and Human Services (HHS), Adult & Aging Services
Verified Aug 12, 2026
TTY users can reach services via Relay North Dakota at 711 or 1-800-366-6888.
Ohio Department of Job and Family Services (ODJFS) / Ohio Department of Aging
Verified Aug 12, 2026
Anonymous reporting accepted; online reporting also available at aps.jfs.ohio.gov.
Oklahoma Department of Human Services (OKDHS)
Verified Aug 12, 2026
Same number is shared with the state's child abuse hotline; online reporting also available at OKHotline.org.
Oregon Department of Human Services (ODHS)
Verified Aug 12, 2026
Same hotline number is shared with the child abuse hotline.
Pennsylvania Department of Aging
Verified Aug 12, 2026
Anonymous reports accepted.
Rhode Island Office of Healthy Aging (OHA)
Verified Aug 12, 2026
Not a toll-free number; anonymous reports accepted.
South Carolina Department of Social Services (SCDSS)
Verified Aug 12, 2026
Same number is shared with SC's child abuse hotline. Could not directly load dss.sc.gov to confirm firsthand (network error); corroborated across multiple secondary sources referencing the DSS number.
South Dakota Department of Human Services, Division of Long Term Services and Supports
Verified Aug 12, 2026
Hours of operation not published on the state directory page found; call 911 for emergencies.
Tennessee Department of Human Services (DHS), Adult Protective Services
Verified Aug 12, 2026
Anonymous reporting accepted; online reporting also available.
Texas Department of Family and Protective Services
Verified Aug 12, 2026
Same unified DFPS intake line as the child abuse hotline; TTY/relay via 711.
Utah Division of Aging and Adult Services (DHHS)
Verified Aug 12, 2026
Phone line is business-hours only; use online form or 911 (emergency) outside those hours.
Vermont Division of Licensing and Protection
Verified Aug 12, 2026
Primary .gov page returned HTTP 403 on direct fetch; numbers confirmed via secondary directories citing dlp.vermont.gov.
Virginia Department for Aging and Rehabilitative Services (DARS)
Verified Aug 12, 2026
Primary dars.virginia.gov pages returned HTTP 403 on direct fetch; number cross-referenced from search index of that site plus secondary directories.
Washington State Department of Social and Health Services (DSHS)
Verified Aug 12, 2026
TTY 1-833-866-5595.
West Virginia Department of Health and Human Resources
Verified Aug 12, 2026
Same centralized intake line as the child abuse hotline.
Greater Wisconsin Agency on Aging Resources (GWAAR), in partnership with WI Dept. of Health Services / Dept. of Justice
Verified Aug 12, 2026
Reports are routed to the county of responsibility; hours of live-call coverage not explicitly confirmed as 24/7. Also see ReportElderAbuseWI.org for online reporting.
Wyoming Department of Family Services
Verified Aug 12, 2026
DFS's own page lists this as its general statewide toll-free number rather than a dedicated APS-only line; secondary elder-abuse directories specifically attribute it to elder abuse reporting.
Unverified — please confirm via official website before relying on this number.
Verified Apr 22, 2026
Report elder neglect and abuse.
Verified Apr 22, 2026
Elder protection & abuse reporting.
Verified Apr 22, 2026
Support for lonely elderly.
Verified Apr 22, 2026
Elderly neglect/abuse reporting.
Verified Apr 22, 2026
Denúncias de violência, abandono ou negligência contra idosos.
Verified Apr 22, 2026
Elder abuse & neglect reporting.
Verified Apr 22, 2026
Elderly support & abuse reporting.
Unverified — please confirm via official website before relying on this number.
Unverified — please confirm via official website before relying on this number.
Verified Apr 22, 2026
Support for elders.
Verified Apr 22, 2026
Report elder neglect.
Verified Apr 22, 2026
Support for elders.
Verified Apr 22, 2026
Report abuse of seniors.
Verified Apr 22, 2026
Support for seniors.
Verified Apr 22, 2026
SMS for elderly help. )
Verified Apr 22, 2026
Support for elderly.
Verified Apr 22, 2026
Reporting elder abuse.
Verified Apr 22, 2026
SMS support for elders.
Verified Apr 22, 2026
Text support.
Verified Apr 22, 2026
Elder abuse reporting.
Verified Apr 22, 2026
Support & check‑ins for elders.
Verified Apr 22, 2026
Support for seniors.
Verified Apr 22, 2026
SMS-based elder support.
Unverified — please confirm via official website before relying on this number.
Unverified — please confirm via official website before relying on this number.
Verified Apr 22, 2026
Elderly support.
Verified Apr 22, 2026
Support for older Australians.