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New Zealand

NZ · Oceania · Australia and New Zealand

89 hotlines13 verified
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Emergency numbers

Police · Fire · Ambulance

111

111 is the primary emergency number. 112 also works from GSM mobile phones. Text 111 is available for deaf/HoH users who register for the service.

Best verified help available

Lifeline Aotearoa

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

0800 543 354 0800 LIFELINE
Traveller note: Most hotlines listed here require a local New Zealand phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the New Zealand country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(16)

Samaritans Aotearoa

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Lifeline Aotearoa (0800 LIFELINE)

Lifeline Aotearoa

Not yet verified
SMS
For
people in emotional crisis or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

hotline: 543 354 | textline: 4357

New Zealand Samaritans

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Lifeline Auckland

Not yet verified
For
people in emotional crisis or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

hotline: 09

Lifeline Christchurch

Not yet verified
For
people in emotional crisis or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

hotline: 03

Samaritans Hutt Valley (inc)

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 04

Samaritans of Manawatu Inc

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 06

Samaritans of Tauranga

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 07

Samaritans of Wanganui

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 06

Samaritans of Wellington

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 04

Samaritans of Horowhenua

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 06

Mental health(5)

1737, Need to Talk?

Whakarongorau Aotearoa

Verified (web)
SMS
Hours
24/7
Cost
free
Languages
English, te reo Māori (on request)
For
anyone who needs to talk or text about how they're feeling

Verified Apr 22, 2026

Official site Report a problem

Domestic violence(6)

Sexual violence(1)

Child protection(4)

Oranga Tamariki (Ministry for Children) Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

LGBTQIA+ support(3)

Substance use(3)

Alcohol Drug Helpline

Whakarongorau Aotearoa

Verified (web)
SMS
Hours
24/7
Cost
free
Languages
English
For
people concerned about their own or someone else's alcohol/drug use

Verified Apr 22, 2026

Official site Report a problem

Separate Māori Line: 0800 787 798; Pasifika: 0800 787 799.

General support(31)

General emergency(3)

Emergency Services (111)

New Zealand Police / Spark

Verified (authority)
SMS
Hours
24/7
Cost
free
Languages
English, NZ Sign Language (video relay), te reo Māori
For
anyone facing a life-threatening emergency

Verified Apr 22, 2026

Official site Report a problem

Animal welfare(1)

Disability(2)

Elder abuse(2)

Financial aid(1)

Gambling(4)

Human trafficking(1)

Legal aid(2)

Youth(4)

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