Lifeline Aotearoa
- 0800 543 354
- 0800 LIFELINE
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- anyone needing emotional support or experiencing suicidal thoughts
Verified Apr 22, 2026
Text HELP to 4357.
Emergency numbers and crisis hotlines in New Zealand
This page lists 89 records for New Zealand. Source information and verification status vary and are shown per record. These statuses do not confirm live availability; verify details locally and with the cited provider or authority when available.
NZ · Oceania · Australia and New Zealand
89 hotlines13 source checked
Emergency numbers
Police · Fire · Ambulance
111 is the primary emergency number. 112 also works from GSM mobile phones. Text 111 is available for deaf/HoH users who register for the service.
Prioritized listing
Status: source checked
Prioritized routing selects the first source-checked or cross-referenced listing in category order: suicide crisis, mental health, domestic violence, sexual violence, child protection, then general support. It then uses the first listing in that category order, or the first dataset listing. This does not determine suitability, eligibility, live availability, or provide medical advice.
Lifeline Aotearoa
Suicide & acute crisis · 24/7
Verified Apr 22, 2026
0800 543 354 0800 LIFELINE
Traveller note: Most hotlines listed here require a local New Zealand phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the New Zealand country code, and some free-call numbers may not connect internationally. Emergency access varies by carrier and SIM status; verify current local guidance.
Suicide & acute crisis(16)
Verified (web)
Suicide Crisis Helpline
Lifeline Aotearoa
- 0508 828 865
- 0508 TAUTOKO
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- people in suicide crisis, those worried about someone, those bereaved
Verified Apr 22, 2026
Lifeline Aotearoa (0800 543 354)
Lifeline Aotearoa
- For
- people in emotional crisis or at risk of suicide
Cross-referenced Apr 22, 2026
Samaritans Aotearoa
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
Suicide Crisis Helpline- Tautoko
Unverified — please confirm via official website before relying on this number.
Lifeline Aotearoa (0800 LIFELINE)
Lifeline Aotearoa
- 0800 LIFELINE
SMS: 4357)
- For
- people in emotional crisis or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 543 354 | textline: 4357
New Zealand Samaritans
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
Lifeline Auckland
- 09) 522 2999
- For
- people in emotional crisis or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 09
Lifeline National Office
- 64) 03 353 1136
- For
- people in emotional crisis or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 64
Lifeline Christchurch
- 03) 366 6743
- For
- people in emotional crisis or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 03
Samaritans Hutt Valley (inc)
- 04) 586 1048
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 04
Samaritans of Manawatu Inc
- 06) 358 2442
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 06
Samaritans of Tauranga
- 07) 578 1002
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 07
Samaritans of Wanganui
- 06) 345 5090
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 06
Samaritans of Wellington
- 04) 473 9739
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 04
Samaritans of Horowhenua
- 06) 368 2122
- Hours
- 24/7
- Cost
- free
- Languages
- local
- For
- anyone in emotional distress or at risk of suicide
Unverified — please confirm via official website before relying on this number.
hotline: 06
Mental health(5)
1737, Need to Talk?
Whakarongorau Aotearoa
- Hours
- 24/7
- Cost
- free
- Languages
- English, te reo Māori (on request)
- For
- anyone who needs to talk or text about how they're feeling
Verified Apr 22, 2026
Depression Helpline
Whakarongorau Aotearoa
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- people affected by depression
Verified Apr 22, 2026
0800 ANXIETY Helpline
Unverified — please confirm via official website before relying on this number.
National Depression Initiative
Cross-referenced Apr 22, 2026
team@thelowdown.co.nz
Lifeline NZ
- Hours
- 24/7
- For
- people in emotional crisis or at risk of suicide
Cross-referenced Apr 22, 2026
24/7 emotional support.
Domestic violence(6)
Women's Refuge Crisis Line
Women's Refuge NZ
- 0800 733 843
- 0800 REFUGE
- Hours
- 24/7
- Cost
- free
- Languages
- English, interpreters
- For
- women and children experiencing family violence
Verified Apr 22, 2026
Shielded Site widget lets users seek help from certain websites without detection.
Women's Refuge
Unverified — please confirm via official website before relying on this number.
Family Violence Information Line (are you ok?)
Unverified — please confirm via official website before relying on this number.
Shakti Women’s Refuge
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Domestic violence support.
DV FREE NZ
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Domestic violence info.
Koru Care (Family violence)
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Family violence support.
Sexual violence(1)
Safe to Talk
Safe to Talk (HELP Auckland and partners)
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- anyone affected by sexual harm
Verified Apr 22, 2026
Child protection(4)
Kidsline
Kidsline (Lifeline Aotearoa)
- 0800 54 37 54
- 0800 KIDSLINE
- Hours
- 24/7 (young-people-led 4pm–9pm weekdays)
- Cost
- free
- Languages
- English
- For
- under-18s
Verified Apr 22, 2026
Oranga Tamariki (Ministry for Children) Helpline
Unverified — please confirm via official website before relying on this number.
KidsLine
- 0800 KIDSLINE
- For
- children and young people
Cross-referenced Apr 22, 2026
hotline: 54 37 54
Kidpower Helpline
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Support for children.
LGBTQIA+ support(3)
OUTLine NZ
OUTLine
- 0800 688 5463
- 0800 OUTLINE
- Hours
- 6pm–9pm daily
- Cost
- free
- Languages
- English
- For
- LGBTIQ+ people, whānau, friends
Verified Apr 22, 2026
OutLine
Unverified — please confirm via official website before relying on this number.
Rainbow Youth
- Hours
- Mon–Fri 9–9
Cross-referenced Apr 22, 2026
LGBTQ+ peer support.
Substance use(3)
Alcohol Drug Helpline
Whakarongorau Aotearoa
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- people concerned about their own or someone else's alcohol/drug use
Verified Apr 22, 2026
Separate Māori Line: 0800 787 798; Pasifika: 0800 787 799.
Gambling Helpline NZ
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Problem gambling support.
Alcohol Drugs Helpline
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Substance use support.
General support(31)
MusicHelps
Unverified — please confirm via official website before relying on this number.
0800 What's Up
Cross-referenced Apr 22, 2026
Rural Support Trusts
Unverified — please confirm via official website before relying on this number.
Manaaki Tāngata | Victim Support
Unverified — please confirm via official website before relying on this number.
Asian Family Services
Unverified — please confirm via official website before relying on this number.
Ola Lelei Pacific Helpline
Unverified — please confirm via official website before relying on this number.
Safe to talk - Sexual harm helpline
Unverified — please confirm via official website before relying on this number.
Quitline
- Hours
- 24/7
Unverified — please confirm via official website before relying on this number.
Smoking cessation.
Shine
Unverified — please confirm via official website before relying on this number.
Te Puna Oranga 24 hour Phone Manaaki
Unverified — please confirm via official website before relying on this number.
Shakti Crisisline
Unverified — please confirm via official website before relying on this number.
Vagus Centre
Unverified — please confirm via official website before relying on this number.
Parent Help
Cross-referenced Apr 22, 2026
800 What's Up
- 0800 WHATSUP
Unverified — please confirm via official website before relying on this number.
hotline: 942 8787
Marlborough
- 03) 578 2333
Unverified — please confirm via official website before relying on this number.
hotline: 03
Wairarapa
- 06) 379 8442
Unverified — please confirm via official website before relying on this number.
hotline: 06
Otago
- 03) 474 9111
Unverified — please confirm via official website before relying on this number.
hotline: 03
Waikato
- 07) 838 0719
Unverified — please confirm via official website before relying on this number.
hotline: 07
Southland
- 03) 214 4889
Unverified — please confirm via official website before relying on this number.
hotline: 03
Nelson
- 03) 546 8899
Unverified — please confirm via official website before relying on this number.
hotline: 03
Taranaki
- 06) 758 6333
Unverified — please confirm via official website before relying on this number.
hotline: 06
Hawkes Bay
- 06) 835 3300
Unverified — please confirm via official website before relying on this number.
hotline: 06
South Canterbury
- 03) 684 4666
Unverified — please confirm via official website before relying on this number.
hotline: 03
Whangarei
- 09) 437 5055
Unverified — please confirm via official website before relying on this number.
hotline: 09
The Lowdown
Cross-referenced Apr 22, 2026
Healthline
- Hours
- 24/7
- Languages
- English, Te Reo Māori, interpreters
- For
- non-urgent nurse triage
Verified Apr 22, 2026
Health advice & triage.
National Poisons Centre
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Poison advice.
PlunketLine
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Parenting support.
Cervical Screening Info
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Women’s health.
Pet Health Line
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Vet advice.
SuperGold Card Info
- Hours
- Mon–Fri 9–5
Cross-referenced Apr 22, 2026
Elderly social support.
General emergency(3)
Emergency Services (111)
New Zealand Police / Spark
- Hours
- 24/7
- Cost
- free
- Languages
- English, NZ Sign Language (video relay), te reo Māori
- For
- anyone facing a life-threatening emergency
Verified Apr 22, 2026
Health and Safety NZ
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Workplace safety info.
EQC – Earthquake Support
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Disaster support.
Animal welfare(1)
SPCA (Animal Welfare)
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Animal cruelty reporting.
Disability(2)
Prostate Cancer Foundation NZ
Unverified — please confirm via official website before relying on this number.
Health & Disability Comm.
- Hours
- Mon–Fri 8–5
Cross-referenced Apr 22, 2026
Disability support.
Elder abuse(2)
Elder Abuse Response Service
Unverified — please confirm via official website before relying on this number.
Age Concern NZ
- Hours
- Mon–Fri 9–5
Cross-referenced Apr 22, 2026
Elderly support.
Financial aid(1)
Financial Mentor
- Hours
- Mon–Fri 8–5
Cross-referenced Apr 22, 2026
Free financial advice.
Gambling(4)
Gambling Helpline
Whakarongorau Aotearoa
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- anyone affected by gambling harm
Verified Apr 22, 2026
Māori Gambling Helpline
Unverified — please confirm via official website before relying on this number.
Vai Lelei Pasifika Gambling Helpline
Unverified — please confirm via official website before relying on this number.
Problem Gambling Foundation - PGF Services
Unverified — please confirm via official website before relying on this number.
Human trafficking(1)
Human Trafficking Hotline
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Report trafficking.
Legal aid(2)
Victim Support NZ
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Support for crime victims.
Citizens Advice Bureau
- Hours
- Mon–Fri 9–5
Cross-referenced Apr 22, 2026
General advice.
Youth(4)
Youthline
- Hours
- 24/7
- Cost
- free
- Languages
- English
- For
- anyone aged 12–25
Verified Apr 22, 2026
Rotorua Lifelink/Youthline
- 07) 348 0567
- 7) 348 0566
- 7) 348 0565
Unverified — please confirm via official website before relying on this number.
hotline: 07 | hotline: 7 | hotline: 7
NeedToTalk
- Hours
- 24/7
Cross-referenced Apr 22, 2026
Youth mental health.
Student Health Line
- Hours
- Mon–Fri 9–5
Cross-referenced Apr 22, 2026
Student health help.
Data for New Zealand · Methodology ·Download nz.json ↗
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