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Germany

DE · Europe · Western Europe

52 hotlines14 verified
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Emergency numbers

Police · Fire · Ambulance

112110

112 for ambulance/fire, 110 for police. Both free across all networks.

Best verified help available

Telefonseelsorge

Evangelische Kirche Deutschland & Deutsche Bischofskonferenz

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

0800 111 0 111 0800 111 0 222 Chat
Traveller note: Most hotlines listed here require a local Germany phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the Germany country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(5)

Telefonseelsorge

Evangelische Kirche Deutschland & Deutsche Bischofskonferenz

Verified (web)
Online chat
Hours
24/7
Cost
free
Languages
German
For
anyone in crisis, distress, or suicidal

Verified Apr 22, 2026

Official site Report a problem

Two religious operators (Protestant and Catholic) share the service; both numbers reach trained listeners. 116 123 is the EU-harmonised number.

Mental health(3)

Domestic violence(2)

Hilfetelefon Gewalt gegen Frauen

Bundesamt für Familie und zivilgesellschaftliche Aufgaben

Verified (web)
Online chat
Hours
24/7
Cost
free
Languages
German, Arabic, English, French, Italian, Polish, Russian, Spanish, Turkish, Vietnamese, 18 total via interpreters
For
women affected by violence, and those close to them

Verified Apr 22, 2026

Official site Report a problem

Was previously 08000 116 016; now uses EU-harmonised 116 016.

Sexual violence(1)

Hilfetelefon Sexueller Missbrauch

Unabhängige Beauftragte für Fragen des sexuellen Kindesmissbrauchs

Verified (web)
Hours
Mon/Wed/Fri 9am–2pm; Tue/Thu 3pm–8pm
Cost
free
Languages
German
For
survivors of child sexual abuse, professionals, and concerned adults

Verified Apr 22, 2026

Official site Report a problem

Child protection(4)

Nummer gegen Kummer — Kinder- und Jugendtelefon

Nummer gegen Kummer e.V.

Verified (web)
Online chat
Hours
Mon–Sat 2pm–8pm (peer-counselling Sat 2pm–8pm)
Cost
free
Languages
German
For
children and young people

Verified Apr 22, 2026

Official site Report a problem

EU harmonised child helpline number.

Nummer gegen Kummer — Elterntelefon

Nummer gegen Kummer e.V.

Verified (web)
Hours
Mon/Wed 9am–11am; Tue/Thu 5pm–7pm
Cost
free
Languages
German
For
parents seeking advice about raising children

Verified Apr 22, 2026

Official site Report a problem

LGBTQIA+ support(1)

Substance use(1)

Sucht & Drogen Hotline

Deutsche Suchthilfegesellschaft

Verified (web)
Hours
24/7
Cost
paid
Languages
German
For
people with addiction concerns and their families

Verified Apr 22, 2026

Official site Report a problem

20 cents/call from landlines, max 60 cents/min from mobiles.

Veterans(1)

General support(16)

General emergency(4)

Emergency (Polizei / Rettungsdienst)

Federal/State emergency services

Verified (authority)
SMS
Hours
24/7
Cost
free
Languages
German, English widely supported
For
anyone needing police, fire or ambulance

Verified Apr 22, 2026

Official site Report a problem

Text to 112 works if you register first via the nora emergency app.

Emergency

Verified (authority)
Hours
24/7
Cost
free
For
anyone in a life-threatening emergency

Verified Apr 22, 2026

Source Report a problem

Ärztlicher Bereitschaftsdienst (116 117)

Kassenärztliche Bundesvereinigung

Verified (web)
Hours
24/7
Cost
free
Languages
German, English
For
non-urgent medical care when GP is closed; symptom triage

Verified Apr 22, 2026

Official site Report a problem

EU-harmonised 116 117 short-code. For life-threatening emergencies dial 112.

Animal welfare(1)

consular(3)

Consular assistance Berlin - Embassy of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

Book your appointment online Munich - Consulate of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

New Zealand Embassy in Germany

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon - Fri 09
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: Atrium 4th Floor, Friedrichstrasse 60 10117. Sourced from NZ SafeTravel.

Disability(1)

Elder abuse(2)

Financial aid(2)

Human rights(1)

Legal aid(1)

Male victims(1)

Refugee & migrant(1)

Youth(1)

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