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Japan

JP · Asia · Eastern Asia

56 hotlines17 verified
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Emergency numbers

Police · Fire · Ambulance

110119

110 is police. 119 is fire and ambulance. Both free. Text emergency service via NET119 is available to registered deaf/HoH users.

Best verified help available

Inochi no Denwa (Lifeline Japan)

Federation of Inochi no Denwa

Suicide & acute crisis · 10am–10pm daily (free line); 24/7 on 2nd of each month

Verified Apr 22, 2026

0570-783-556 0120-783-556
Traveller note: Most hotlines listed here require a local Japan phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the Japan country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(7)

Inochi no Denwa (Lifeline Japan)

Federation of Inochi no Denwa

Verified (web)
Hours
10am–10pm daily (free line); 24/7 on 2nd of each month
Cost
local rate
Languages
Japanese
For
anyone in emotional distress or crisis

Verified Apr 22, 2026

Official site Report a problem

0120-783-556 is the free-of-charge 'Suicide Prevention' line operated monthly on the 10th (every month).

Yorisoi Lifeline Chat

Tokyo Suicide Prevention Center & partners

Verified (web)
Online chat
Hours
varies by provider (generally evenings)
Cost
free
Languages
Japanese
For
people in emotional distress

Verified Apr 22, 2026

Official site Report a problem

Aggregated portal to several text-based services (Inochi SOS, Anata no Ibasho, etc.).

TELL Lifeline (0800 300 8355)

TELL Lifeline

Not yet verified
For
people in emotional crisis or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Mental health(2)

TELL Lifeline

Tokyo English Lifeline

Verified (web)
Online chat
Hours
9am–11pm daily (phone); chat varies
Cost
standard rate
Languages
English, Japanese (limited)
For
English-speaking community in Japan

Verified Apr 22, 2026

Official site Report a problem

Chat and professional counselling services also available.

Domestic violence(4)

DV Sodan Plus / DV Consultation Navi (0120-279-889)

Gender Equality Bureau Cabinet Office

Verified (web)
Online chat
Hours
24/7 (phone)
Cost
free
Languages
Japanese, English, Chinese, Korean, Tagalog, Portuguese, Spanish, Thai, Vietnamese, Nepali
For
DV victims

Verified Apr 22, 2026

Official site Report a problem

#8008 (Hayaku Oide) routes to the nearest DV consultation centre.

Sexual violence(1)

Sexual Violence Consultation (#8891)

Cabinet Office, Government of Japan

Verified (web)
Hours
24/7
Cost
free
Languages
Japanese
For
victims of sexual violence

Verified Apr 22, 2026

Official site Report a problem

Routes to a One-Stop Support Centre.

Child protection(5)

Child Abuse 189 (いちはやく)

Ministry of Health, Labour and Welfare

Verified (web)
Hours
24/7
Cost
free
Languages
Japanese
For
anyone witnessing suspected child abuse

Verified Apr 22, 2026

Official site Report a problem

Routes to local child guidance centre.

LGBTQIA+ support(1)

Substance use(2)

General support(15)

Yorisoi Hotline (よりそいホットライン)

Shakai-teki Hōsetsu Support Center

Verified (web)
Hours
24/7
Cost
free
Languages
Japanese, English, Chinese, Korean, Tagalog, Portuguese, Spanish, Thai, Vietnamese, Nepali
For
anyone in distress; specialised lines for LGBT, foreign residents, DV, disaster

Verified Apr 22, 2026

Official site Report a problem

Government-funded omnibus line; press the relevant option after dialling.

性犯罪・性暴力被害者のためのワンストップ支援センター

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

配偶者暴力相談支援センター

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

女性の人権ホットライン - Women's Human Rights Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

女性ネットさやさや - Saya-Saya Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Poison Control Center

Verified (web)
Hours
24/7
Languages
Japanese
For
'Should I call an ambulance?' triage line — nurse decides urgency

Verified Apr 22, 2026

Official site Report a problem

Poisoning emergencies.

Himawari Medical Info (03-5272-0303)

Tokyo Metropolitan Health and Medical Information Center

Verified (web)
Hours
24/7 (multilingual 9am-8pm)
Cost
standard rate
Languages
Japanese, English, Chinese, Korean, Thai, Spanish
For
Tokyo visitors/residents — medical interpretation and clinic referrals

Verified Apr 22, 2026

Official site Report a problem

Japan Visitor Hotline (050-3816-2787)

Japan National Tourism Organization

Verified (web)
Hours
24/7
Cost
standard rate
Languages
English, Chinese, Korean
For
tourists — medical / general emergency guidance

Verified Apr 22, 2026

Official site Report a problem

General emergency(1)

Police (110) / Fire & Ambulance (119)

Police and Fire Agencies

Verified (authority)
Hours
24/7
Cost
free
Languages
Japanese, multilingual support varies by region
For
anyone in emergency

Verified Apr 22, 2026

Official site Report a problem

Coast Guard: 118. NET119 (text emergency) available for registered users.

Animal welfare(1)

consular(5)

Consular assistance Tokyo - Embassy of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

Embassy of Canada to Japan Fukuoka - Honorary consul of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

Hiroshima - Honorary consul of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

Nagoya - Consulate of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

New Zealand Embassy in Japan

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon - Fri 0900 - 1730 hrs
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: 20-40 Kamiyama-cho, Shibuya-ku, Tokyo 150 - 0047, Japan. Sourced from NZ SafeTravel.

Disability(3)

Elder abuse(2)

Financial aid(1)

Human trafficking(1)

Legal aid(3)

Refugee & migrant(1)

Youth(1)

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