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Hong Kong

HK · Asia · Eastern Asia

33 hotlines9 verified
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Emergency numbers

Police · Fire · Ambulance

999

999 is the single emergency number. 992 is SMS emergency for hearing-impaired users.

Best verified help available

The Samaritan Befrienders Hong Kong

SBHK

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

2389 2222 Chat
Traveller note: Most hotlines listed here require a local Hong Kong phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the Hong Kong country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(11)

The Samaritans (English & multilingual)

The Samaritans Hong Kong

Verified (web)
Email
Hours
24/7
Cost
standard rate
Languages
English, Cantonese, other Asian languages
For
anyone in emotional distress

Verified Apr 22, 2026

Official site Report a problem

Serves the English-speaking community.

Suicide Prevention Services

Verified (web)
Online chat
Hours
24/7
Cost
standard rate
Languages
Cantonese
For
people in suicidal crisis; also runs an elderly support line

Verified Apr 22, 2026

Official site Report a problem

Elderly Suicide Prevention Line: 2382 0881.

香港撒瑪利亞防止自殺會 24 小時情緒支援熱線（廣東話）The Samaritan Befrienders Hong Kong 24-Hour Emotional Support Hotline (Cantonese)

Cross-referenced
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Verified Apr 22, 2026

Official site Report a problem

撒瑪利亞會 The Samaritans, 24 Hour Multi-Lingual Suicide Prevention Services

Not yet verified
Hours
24/7
Cost
free
Languages
local
For
anyone in emotional distress or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

向晴热线Caritas-Hong Kong Family Crisis Support Centre Crisis Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

自杀者亲友支援计划Services for Survivors of Suicide Loss

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

亲友自杀危机咨询专线Suicide Crisis Consultation Helpline for Family Members and Friends

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

芷若园24小时危机热线24 Hours Crisis Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Mental health(2)

Hospital Authority 24-hour Mental Health Hotline

Hospital Authority

Verified (web)
Hours
24/7
Cost
standard rate
Languages
Cantonese
For
people with mental health concerns

Verified Apr 22, 2026

Official site Report a problem

Public hospital mental-health service.

Domestic violence(2)

Harmony House

Verified (web)
Hours
24/7
Cost
standard rate
Languages
Cantonese, English
For
survivors of domestic violence (women and men)

Verified Apr 22, 2026

Official site Report a problem

Men's line: 2295 1386.

婦女求助熱線 Women's Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Sexual violence(2)

RainLily Sexual Violence Helpline 風雨蘭性暴力求助熱線

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Child protection(2)

和諧之家小白兒童熱線 / Harmony House Children Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

General support(8)

Social Welfare Department Hotline

Social Welfare Department

Verified (web)
Hours
24/7
Cost
standard rate
Languages
Cantonese, English
For
people in need of welfare services

Verified Apr 22, 2026

Official site Report a problem

财困压力辅导专线Financial Stress Counselling Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

和諧之家24小時婦女求助熱線 / Harmony House 24-hour Woman Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

和諧之家 MAN(男士)熱線 / Harmony House MAN Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

妇女庇护中心24小时热线24 Hours Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

General emergency(2)

Emergency (999)

Hong Kong Police Force

Verified (authority)
SMS
Hours
24/7
Cost
free
Languages
Cantonese, English, Mandarin
For
anyone in life-threatening emergency
Service area
Hong Kong SAR

Verified Apr 22, 2026

Official site Report a problem

24-hour Health Advisory Hotline (2400 4000)

Department of Health

Verified (web)
Hours
24/7
Cost
standard rate
Languages
Cantonese, English, Mandarin
For
health information and advice

Verified Apr 22, 2026

Official site Report a problem

Elder abuse(2)

珍爱生命长者热线Hotline for Elderly

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

预防长者自杀服务Suicide Prevention Services for the Elderly

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Gambling(1)

Youth(1)

协青社24小时热线服务24 Hours Hotline of Youth Outreach

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

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