Skip to content
Hotlinesworld directory
Theme

United Kingdom

GB · Europe · Northern Europe

136 hotlines26 verified
View on map

Emergency numbers

Police · Fire · Ambulance

999112

112 works from mobiles across the EU and UK. Text 999 registration (emergencySMS) is available for deaf/HoH users. 18000 is the NGT (Next Generation Text) relay emergency number.

Best verified help available

Samaritans

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

116 123
Traveller note: Most hotlines listed here require a local United Kingdom phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the United Kingdom country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(13)

Samaritans

Verified (web)
Email
Hours
24/7
Cost
free
Languages
English
For
anyone struggling to cope or in emotional distress
Service area
UK and Ireland

Verified Apr 22, 2026

Official site Report a problem

Confidential, non-religious listening service. Welsh-language line: 0808 164 0123 (7am–11pm).

Papyrus HOPELINE247

Papyrus Prevention of Young Suicide

Verified (web)
SMS Email
Hours
24/7
Cost
free
Languages
English
For
under-35s experiencing suicidal thoughts, and adults concerned about a young person

Verified Apr 22, 2026

Official site Report a problem

Renamed from HOPELineUK / HOPELINE UK to HOPELINE247 in 2023 reflecting round-the-clock service.

CALM (Campaign Against Living Miserably)

CALM

Verified (web)
Online chat
Hours
5pm–midnight daily
Cost
free
Languages
English
For
anyone in the UK affected by suicide or a mental health issue, historically focused on men

Verified Apr 22, 2026

Official site Report a problem

Web chat available during the same hours.

Premier Lifeline

Not yet verified
For
people in emotional crisis or at risk of suicide

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Campaign Against Living Miserably (CALM)

Cross-referenced
Hours
Daily 5pm - midnight
Cost
free

Verified Apr 22, 2026

Official site Report a problem

Free, confidential helpline and webchat for anyone in crisis, particularly focused on men's mental health.

Mental health(7)

Shout

Mental Health Innovations

Verified (web)
SMS
Hours
24/7
Cost
free
Languages
English
For
anyone in crisis who prefers to text rather than call

Verified Apr 22, 2026

Official site Report a problem

Text SHOUT to 85258. Volunteer-staffed.

SANEline

SANE

Verified (web)
Hours
4pm–10pm daily
Cost
local rate
Languages
English
For
anyone affected by mental illness, including families and carers

Verified Apr 22, 2026

Official site Report a problem

Textcare online messaging service available.

Mind Infoline

Mind

Verified (web)
SMS Email
Hours
Mon–Fri 9am–6pm (excluding bank holidays)
Cost
local rate
Languages
English
For
anyone seeking information about a mental health problem, treatment or rights
Service area
England and Wales

Verified Apr 22, 2026

Official site Report a problem

Side by Side online community also available.

Mind

Cross-referenced
Hours
Monday - Friday 9am - 6pm
Cost
local rate

Verified Apr 22, 2026

Official site Report a problem

Information and support for all mental health areas including anxiety, depression, and bipolar disorder.

Domestic violence(9)

National Domestic Abuse Helpline (Refuge)

Refuge

Verified (web)
Online chat
Hours
24/7 (phone); live chat Mon–Fri 10am–10pm, weekends 10am–6pm
Cost
free
Languages
English, interpreters on request
For
women experiencing domestic abuse (and anyone concerned about someone)
Service area
England

Verified Apr 22, 2026

Official site Report a problem

Separate helplines exist for Wales, Scotland and Northern Ireland — see country-specific entries.

Jewish Women's Aid Domestic Abuse and Sexual Violence Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Victim Support

Cross-referenced

Verified Apr 22, 2026

Official site Report a problem

Free and confidential support to victims of crime, including domestic abuse.

Sexual violence(1)

Rape Crisis England & Wales

Verified (web)
Online chat
Hours
24/7
Cost
free
Languages
English
For
anyone (aged 16+) who has experienced sexual violence at any time in their life
Service area
England and Wales

Verified Apr 22, 2026

Official site Report a problem

Separate services in Scotland (08088 01 03 02) and Northern Ireland (0800 0246 991).

Child protection(6)

Childline

NSPCC

Verified (web)
Online chat
Hours
7.30am to 3.30am daily (phone and 1-to-1 chat)
Cost
free
Languages
English
For
anyone under 19 in the UK

Verified Apr 22, 2026

Official site Report a problem

Free, private and confidential service for anyone under 19 in the UK. Call 0800 1111 (the call won't show up on your phone bill). Other ways to get support via childline.org.uk: (1) 1-to-1 counsellor chat — typed conversation with a Childline counsellor. (2) Message boards for peer support — moderated by Childline. (3) Ask Sam — email a Childline advice columnist. (4) The Toolbox — games, coping activities, the Calm Zone breathing exercises, video diaries. (5) Topic pages covering abuse, bullying, mental health, exams, family, relationships and sex, LGBTQ+, your body. Also available via the 'For Me' mobile app for discreet, encrypted access.

Nacoa (National Association for Children of Alcoholics)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

LGBTQIA+ support(5)

Galop LGBT+ Anti-Abuse Line

Galop

Verified (web)
Email
Hours
Mon–Fri 10am–5pm; Wed/Thu extended to 8pm
Cost
free
Languages
English
For
LGBT+ survivors of abuse, hate crime, sexual violence, or domestic abuse

Verified Apr 22, 2026

Official site Report a problem

Substance use(11)

Veterans(1)

General support(40)

SurvivorsUK Helpline - Web Chat, Text and Email Service

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

The Survivors Trust Information, Advice and Support Line

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

General emergency(2)

NHS 111

National Health Service

Verified (web)
Online chat
Hours
24/7
Cost
free
Languages
BSL via 111 BSL app, BSL via NHS 111 BSL app/website, English, Welsh (in Wales), interpreters on request
For
anyone with a non-life-threatening medical concern
Service area
England, Wales, Scotland (NHS 24 in Scotland also 111)

Verified Apr 22, 2026

Official site Report a problem

For mental health crisis, NHS 111 now has a Select Mental Health option (press 2) in England.

Emergency Services

Verified (web)
Hours
24/7
Cost
free
Languages
English, Welsh (Wales), interpreters on request
For
anyone in a life-threatening emergency

Verified Apr 22, 2026

Source Source Report a problem

For immediate life-threatening emergencies requiring police, fire, or ambulance services.

Bereavement(10)

Cruse Bereavement Support

Cruse

Verified (web)
Online chat Email
Hours
Mon/Fri 9.30am–5pm; Tue/Wed/Thu 9.30am–8pm; weekends 10am–2pm
Cost
free
Languages
English
For
anyone bereaved
Service area
England, Wales and Northern Ireland

Verified Apr 22, 2026

Official site Report a problem

Cruse Scotland: 0808 802 6161.

consular(1)

Consular assistance London - High Commission of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

Disability(2)

Eating disorders(4)

Beat Eating Disorders Helpline

Beat

Verified (web)
Online chat Email
Hours
365 days a year 3pm–8pm weekdays, 4pm–8pm weekends/holidays
Cost
free
Languages
English
For
anyone affected by an eating disorder

Verified Apr 22, 2026

Official site Report a problem

Separate youth line 0808 801 0711 and studentline 0808 801 0811.

Elder abuse(4)

The Silver Line

The Silver Line (part of Age UK)

Verified (web)
Hours
24/7
Cost
free
Languages
English
For
older people experiencing loneliness or abuse

Verified Apr 22, 2026

Official site Report a problem

Merged with Age UK in 2019.

Hourglass Safer Ageing Helpline

Hourglass

Verified (web)
SMS Email
Hours
24/7
Cost
free
Languages
English
For
victims of elder abuse and those concerned about an older person

Verified Apr 22, 2026

Official site Report a problem

Formerly Action on Elder Abuse.

Financial aid(2)

Gambling(1)

Housing(1)

Human trafficking(2)

Modern Slavery & Exploitation Helpline

Unseen

Verified (web)
Hours
24/7
Cost
free
Languages
English, over 200 via interpreters
For
victims of modern slavery, professionals, members of the public

Verified Apr 22, 2026

Official site Report a problem

Legal aid(1)

Male victims(2)

Missing persons(2)

Perinatal(3)

Self-harm(1)

Stalking(1)

National Stalking Helpline

Suzy Lamplugh Trust

Verified (web)
Email
Hours
Mon/Wed/Fri 9.30am–4pm; Tue/Thu 9.30am–8pm
Cost
free
Languages
English
For
victims of stalking and those who support them

Verified Apr 22, 2026

Official site Report a problem

Youth(4)

Data for United Kingdom · Methodology ·Download gb.json ↗

Found an error? Open an issue ↗

All data downloads