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Emergency numbers and crisis hotlines in South Africa

This page lists 39 records for South Africa. Source information and verification status vary and are shown per record. These statuses do not confirm live availability; verify details locally and with the cited provider or authority when available.

ZA · Africa · Southern Africa

39 hotlines14 source checked
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Emergency numbers

Police · Fire · Ambulance

1011110177112

10111 is police, 10177 ambulance. 112 works from mobile phones. 107 is Cape Town emergency. Multiple provider-specific lines exist for fire and municipal services.

Prioritized listing

Status: source checked

Prioritized routing selects the first source-checked or cross-referenced listing in category order: suicide crisis, mental health, domestic violence, sexual violence, child protection, then general support. It then uses the first listing in that category order, or the first dataset listing. This does not determine suitability, eligibility, live availability, or provide medical advice.

SADAG Suicide Crisis Line

SADAG

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

0800 567 567
Traveller note: Most hotlines listed here require a local South Africa phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the South Africa country code, and some free-call numbers may not connect internationally. Emergency access varies by carrier and SIM status; verify current local guidance.

Suicide & acute crisis(13)

Rape Crisis Cape Town Trust Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Report a problem

Befrienders South Africa

Not yet verified
Email
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Befrienders Botshabelo

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Setshabelo

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Befrienders Kwa Nobuhle

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Mitchell's Plain

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Uitenhage

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Umkomaas

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Bloemfontein

Not yet verified
Email
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Mental health(5)

South African Federation For Mental Health Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Report a problem

Domestic violence(3)

Gender-Based Violence Command Centre

Department of Social Development

Verified (knowledge base)
SMS: *120*7867# (USSD)
Hours
24/7
Cost
free
Languages
English, SA languages
For
survivors of gender-based violence

Verified Apr 22, 2026

Official site Report a problem

Skype: 'Helpme GBV' and 'Please Call Me' service: *120*7867#.

Sexual violence(2)

TEARS Foundation — GBV helpline

TEARS Foundation

Verified (web)
SMS: *134*7355#
Hours
24/7
Cost
free USSD
Languages
English
For
survivors of sexual violence and rape

Verified Apr 22, 2026

Official site Report a problem

Dial *134*7355# to be connected to the nearest counselling/care facility.

Child protection(3)

Childline

Not yet verified
Cost
free
For
children and young people

Unverified — please confirm via official website before relying on this number.

Report a problem

Childline South Africa (08000 55 555)

Childline South Africa

Not yet verified
Cost
free
For
children and young people

Unverified — please confirm via official website before relying on this number.

Report a problem

LGBTQIA+ support(1)

Substance use(3)

Department of Social Development Substance Abuse Line 24hr helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Report a problem

Alcoholics Anonymous South Africa

Not yet verified
Cost
free

Unverified — please confirm via official website before relying on this number.

Report a problem

General support(2)

Tears Foundation Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Report a problem

General emergency(4)

SAPS Emergency (10111)

South African Police Service

Verified (authority)
Hours
24/7
Cost
free
Languages
Afrikaans, English, Sotho, Xhosa, Zulu, and other SA official languages
For
anyone needing police

Verified Apr 22, 2026

Official site Report a problem

10177 for ambulance.

National Health Hotline 0800 029 999

Department of Health

Verified (web)
Hours
Mon-Fri 8am-5pm
Cost
free
Languages
English, Afrikaans, Zulu, Xhosa
For
national health information line

Verified Apr 22, 2026

Official site Report a problem

Ambulance - South Africa

Government / national emergency services

Verified (authority)
Hours
24/7
Cost
free
For
emergency ambulance number

Verified Apr 22, 2026

Source Report a problem

Sourced from UK FCDO travel advice.

Search & rescue - South Africa

Government / national emergency services

Verified (authority)
Hours
24/7
Cost
free
For
national search and rescue

Verified Apr 22, 2026

Source Report a problem

Sourced from UK FCDO travel advice.

consular(2)

Consular assistance Pretoria - High Commission of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

New Zealand High Commission in South Africa

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon - Fri 0800 - 1630hrs
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: 125 Middel Street, Nieuw Muckleneuk, 0181 Pretoria, South Africa. Sourced from NZ SafeTravel.

Disability(1)

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