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Hotlinesworld directory
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South Africa

ZA · Africa · Southern Africa

39 hotlines14 verified
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Emergency numbers

Police · Fire · Ambulance

1011110177112

10111 is police, 10177 ambulance. 112 works from mobile phones. 107 is Cape Town emergency. Multiple provider-specific lines exist for fire and municipal services.

Best verified help available

SADAG Suicide Crisis Line

SADAG

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

0800 567 567
Traveller note: Most hotlines listed here require a local South Africa phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the South Africa country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(13)

Befrienders South Africa

Not yet verified
Email
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Befrienders Botshabelo

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Setshabelo

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Befrienders Kwa Nobuhle

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Mitchell's Plain

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Uitenhage

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Umkomaas

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 0

Befrienders Bloemfontein

Not yet verified
Email
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Mental health(5)

South African Federation For Mental Health Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Domestic violence(3)

Gender-Based Violence Command Centre

Department of Social Development

Verified (knowledge base)
SMS
Hours
24/7
Cost
free
Languages
English, SA languages
For
survivors of gender-based violence

Verified Apr 22, 2026

Official site Report a problem

Skype: 'Helpme GBV' and 'Please Call Me' service: *120*7867#.

Sexual violence(2)

TEARS Foundation — GBV helpline

TEARS Foundation

Verified (web)
SMS
Hours
24/7
Cost
free USSD
Languages
English
For
survivors of sexual violence and rape

Verified Apr 22, 2026

Official site Report a problem

Dial *134*7355# to be connected to the nearest counselling/care facility.

Child protection(3)

Childline

Not yet verified
Cost
free
For
children and young people

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

Childline South Africa (08000 55 555)

Childline South Africa

Not yet verified
Cost
free
For
children and young people

Unverified — please confirm via official website before relying on this number.

Source Source Report a problem

LGBTQIA+ support(1)

Substance use(3)

Department of Social Development Substance Abuse Line 24hr helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

General support(2)

General emergency(4)

SAPS Emergency (10111)

South African Police Service

Verified (authority)
Hours
24/7
Cost
free
Languages
Afrikaans, English, Sotho, Xhosa, Zulu, and other SA official languages
For
anyone needing police

Verified Apr 22, 2026

Official site Report a problem

10177 for ambulance.

National Health Hotline 0800 029 999

Department of Health

Verified (web)
Hours
Mon-Fri 8am-5pm
Cost
free
Languages
English, Afrikaans, Zulu, Xhosa
For
national health information line

Verified Apr 22, 2026

Official site Report a problem

Ambulance - South Africa

Government / national emergency services

Verified (authority)
Hours
24/7
Cost
free
For
emergency ambulance number

Verified Apr 22, 2026

Source Source Report a problem

Sourced from UK FCDO travel advice.

Search & rescue - South Africa

Government / national emergency services

Verified (authority)
Hours
24/7
Cost
free
For
national search and rescue

Verified Apr 22, 2026

Source Report a problem

Sourced from UK FCDO travel advice.

consular(2)

Consular assistance Pretoria - High Commission of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

New Zealand High Commission in South Africa

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon - Fri 0800 - 1630hrs
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: 125 Middel Street, Nieuw Muckleneuk, 0181 Pretoria, South Africa. Sourced from NZ SafeTravel.

Disability(1)

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