{
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  "dataset_version": "sha256:e893c9f6b0afcc57832054547002c826e80b5387e544b4cf6909afc9424dde3a",
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    "10111",
    "10177",
    "112"
  ],
  "notes": "10111 is police, 10177 ambulance. 112 works from mobile phones. 107 is Cape Town emergency. Multiple provider-specific lines exist for fire and municipal services.",
  "centroid": {
    "lat": -29,
    "lng": 24
  },
  "hotlines": [
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      "text_numbers": [],
      "short_codes": [],
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      "email": null,
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        "Afrikaans",
        "English",
        "Sotho",
        "Xhosa",
        "Zulu",
        "and other SA official languages"
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        "information.json",
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        "0800 21 22 23"
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        "11 official SA languages"
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      "notes": "SADAG operates multiple specialised lines listed below.",
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        "0800 567 567"
      ],
      "sms_numbers": [
        "31393"
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      "short_codes": [],
      "chat_url": null,
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      "hours": "24/7",
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        "English",
        "11 official SA languages"
      ],
      "cost": "free",
      "target": "people in suicidal crisis",
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      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
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        "xref:vibbrancy",
        "xref:psc_app"
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    {
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      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.lifelinesa.co.za",
      "hours": "24/7",
      "languages": [
        "English",
        "SA languages"
      ],
      "cost": "local_rate",
      "target": "anyone in personal crisis",
      "geography": "South Africa",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
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        "xref:vibbrancy",
        "xref:psc_app"
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    },
    {
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      "organization": "Childline South Africa",
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      "sms_numbers": [],
      "text_numbers": [],
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        "English",
        "SA languages"
      ],
      "cost": "free",
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        "xref:web_verified_crisis_directory",
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        "0800 428 428",
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      ],
      "sms_numbers": [
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        "English",
        "SA languages"
      ],
      "cost": "free",
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      "notes": "Skype: 'Helpme GBV' and 'Please Call Me' service: *120*7867#.",
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      "sms_numbers": [
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        "English"
      ],
      "cost": "free USSD",
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      "notes": "Dial *134*7355# to be connected to the nearest counselling/care facility.",
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    },
    {
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      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
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        "SA languages"
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      "verification_status": "verified_web",
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        "021 684 1180"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "info@rapecrisis.org.za",
      "website": "https://rapecrisis.org.za",
      "hours": "varies by branch",
      "languages": [
        "English",
        "Afrikaans",
        "Xhosa"
      ],
      "cost": "standard_rate",
      "target": "rape survivors",
      "geography": "Western Cape",
      "notes": "",
      "verification_status": "verified_web",
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    },
    {
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      "short_codes": [],
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      "email": null,
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      "cost": "unknown",
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    },
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      "cost": "free",
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    },
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    },
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      "cost": "free",
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    },
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      "cost": "unknown",
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    },
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      "cost": "free",
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      "verification_status": "legacy_unverified",
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    },
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      "hours": "varies by centre",
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    },
    {
      "id": "weh_3c212cd8734154189199f069",
      "name": "Befrienders Mitchell's Plain",
      "organization": "Befrienders Mitchell's Plain",
      "category": "suicide_crisis",
      "voice_numbers": [
        "+27 (0) 21 371 1481"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.befrienders.org",
      "hours": "varies by centre",
      "languages": [],
      "cost": "standard_rate",
      "target": "people in emotional distress — part of Befrienders Worldwide",
      "geography": "South Africa",
      "notes": "hotline: 0",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_e4666803119b51078bc58d4c",
      "name": "Befrienders Uitenhage",
      "organization": "Befrienders Uitenhage",
      "category": "suicide_crisis",
      "voice_numbers": [
        "+27 (0) 41 922 0068"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.befrienders.org",
      "hours": "varies by centre",
      "languages": [],
      "cost": "standard_rate",
      "target": "people in emotional distress — part of Befrienders Worldwide",
      "geography": "South Africa",
      "notes": "hotline: 0",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_d2c6f7887c5a55968b60f1af",
      "name": "Befrienders Umkomaas",
      "organization": "Befrienders Umkomaas",
      "category": "suicide_crisis",
      "voice_numbers": [
        "+27 (0) 39 979 5741"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.befrienders.org",
      "hours": "varies by centre",
      "languages": [],
      "cost": "standard_rate",
      "target": "people in emotional distress — part of Befrienders Worldwide",
      "geography": "South Africa",
      "notes": "hotline: 0",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_cc2087d15ec75ff094094626",
      "name": "Befrienders Bloemfontein",
      "organization": "Befrienders Bloemfontein",
      "category": "suicide_crisis",
      "voice_numbers": [
        "051 444 5000"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "befrienders@wsinet.co.za",
      "website": "https://www.befrienders.org",
      "hours": "varies by centre",
      "languages": [],
      "cost": "standard_rate",
      "target": "people in emotional distress — part of Befrienders Worldwide",
      "geography": "South Africa",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_6f97ecaffc1e5ea184267fef",
      "name": "The South African Depression and Anxiety Group (SADAG)",
      "organization": "The South African Depression and Anxiety Group (SADAG)",
      "category": "mental_health",
      "voice_numbers": [
        "0800 567 567"
      ],
      "sms_numbers": [
        "31393"
      ],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "South Africa",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_9fc8d40047d9555dae9d7c3b",
      "name": "OUT (LGBT)",
      "organization": "OUT (LGBT)",
      "category": "lgbtqia",
      "voice_numbers": [
        "0860 688 688"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "South Africa",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_0dcb91a1b90253cfbc35122e",
      "name": "Free hotlines and helplines in South Africa",
      "organization": "Free hotlines and helplines in South Africa",
      "category": "mental_health",
      "voice_numbers": [
        "011 642 4345"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "South Africa",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "https://findahelpline.com",
        "xref:findahelpline.com"
      ]
    },
    {
      "id": "weh_da2e16e188d55e45bd6809dd",
      "name": "National Health Hotline 0800 029 999",
      "organization": "Department of Health",
      "category": "emergency",
      "voice_numbers": [
        "0800 029 999"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.health.gov.za",
      "hours": "Mon-Fri 8am-5pm",
      "languages": [
        "English",
        "Afrikaans",
        "Zulu",
        "Xhosa"
      ],
      "cost": "free",
      "target": "national health information line",
      "geography": "South Africa",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.health.gov.za"
      ]
    },
    {
      "id": "weh_1496d865256053698c81eca6",
      "name": "Ambulance - South Africa",
      "organization": "Government / national emergency services",
      "category": "emergency",
      "voice_numbers": [
        "10177"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [],
      "cost": "free",
      "target": "emergency ambulance number",
      "geography": "South Africa",
      "notes": "Sourced from UK FCDO travel advice.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.gov.uk/foreign-travel-advice/south-africa",
        "xref:wikipedia_emergency",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_4e37484588c85a12985738d7",
      "name": "Search & rescue - South Africa",
      "organization": "Government / national emergency services",
      "category": "emergency",
      "voice_numbers": [
        "+27 21 937 0300"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [],
      "cost": "free",
      "target": "national search and rescue",
      "geography": "South Africa",
      "notes": "Sourced from UK FCDO travel advice.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.gov.uk/foreign-travel-advice/south-africa"
      ]
    },
    {
      "id": "weh_1bb2a3dfb19d5e378d295833",
      "name": "Consular assistance Pretoria - High Commission of Canada",
      "organization": "Global Affairs Canada",
      "category": "consular",
      "voice_numbers": [
        "+27 12 422 3000"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "pret-consul@international.gc.ca",
      "website": "https://www.international.gc.ca/country-pays/south_africa-afrique_sud/pretoria.aspx?lang=eng",
      "hours": "office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885",
      "languages": [
        "English",
        "French"
      ],
      "cost": "unknown",
      "target": "consular assistance for Canadian nationals",
      "geography": "South Africa",
      "notes": "Canadian consular post listed on travel.gc.ca country page.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://travel.gc.ca/destinations/south-africa"
      ]
    },
    {
      "id": "weh_4a6da5ee88c5545f9a72bf4b",
      "name": "New Zealand High Commission in South Africa",
      "organization": "NZ Ministry of Foreign Affairs and Trade",
      "category": "consular",
      "voice_numbers": [
        "+27 12 435 9000"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "http://www.mfat.govt.nz/south-africa",
      "hours": "Mon - Fri 0800 - 1630hrs",
      "languages": [
        "English"
      ],
      "cost": "unknown",
      "target": "consular assistance for New Zealand nationals",
      "geography": "South Africa",
      "notes": "Address: 125 Middel Street, Nieuw Muckleneuk, 0181 Pretoria, South Africa. Sourced from NZ SafeTravel.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://www.safetravel.govt.nz/destinations/south-africa"
      ]
    }
  ],
  "category_counts": {
    "emergency": 4,
    "mental_health": 5,
    "suicide_crisis": 13,
    "child_protection": 3,
    "domestic_violence": 3,
    "sexual_violence": 2,
    "general_support": 2,
    "substance_use": 3,
    "disability": 1,
    "lgbtqia": 1,
    "consular": 2
  },
  "channels": {
    "has_voice": true,
    "has_sms": true,
    "has_chat": true,
    "has_email": true
  },
  "last_updated": "2026-04-23"
}