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Portugal

PT · Europe · Southern Europe

23 hotlines13 verified
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Emergency numbers

Police · Fire · Ambulance

112

112 is the universal emergency number. SNS 24 (808 24 24 24) for non-emergency health.

Best verified help available

Telefone da Amizade

Suicide & acute crisis · Mon-Fri 4pm-11pm; Sat-Sun 4pm-9pm

Verified Apr 22, 2026

222 080 707
Traveller note: Most hotlines listed here require a local Portugal phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the Portugal country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(4)

Mental health(1)

SNS 24

Serviço Nacional de Saúde

Verified (web)
Hours
24/7
Cost
local rate
Languages
English, Portuguese
For
general health triage including mental health

Verified Apr 22, 2026

Official site Report a problem

Separate 24-hour mental-health line within SNS 24.

Domestic violence(1)

Linha Nacional de Emergência Social

Instituto da Segurança Social

Verified (web)
Hours
24/7
Cost
free
Languages
Portuguese
For
social emergencies including DV, elder abuse, homelessness

Verified Apr 22, 2026

Official site Report a problem

Sexual violence(1)

APAV — Associação Portuguesa de Apoio à Vítima

APAV

Verified (web)
Email
Hours
Mon-Fri 9am-9pm
Cost
free
Languages
Portuguese, English
For
victims of crime including sexual and domestic violence

Verified Apr 22, 2026

Official site Report a problem

Child protection(1)

SOS Criança - Instituto de Apoio à Criança

IAC

Verified (web)
Hours
Mon-Fri 9am-7pm
Cost
free
Languages
Portuguese
For
children in danger or need

Verified Apr 22, 2026

Official site Report a problem

LGBTQIA+ support(2)

Substance use(1)

Linha Vida SOS Droga

SICAD

Verified (web)
Hours
Mon-Fri 10am-8pm
Cost
local rate
Languages
Portuguese
For
people with substance-use concerns

Verified Apr 22, 2026

Official site Report a problem

General support(8)

General emergency(1)

Emergency

Verified (authority)
Hours
24/7
Cost
free
Languages
English, French, Portuguese, Spanish
For
anyone in a life-threatening emergency

Verified Apr 22, 2026

Source Source Report a problem

consular(2)

Consular assistance Lisbon - Embassy of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

New Zealand Embassy in Portugal

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon-Fri 09
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: 103, rue de Grenelle, 75007 Paris, France. Sourced from NZ SafeTravel.

Gambling(1)

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