{
  "country": "Portugal",
  "dataset_version": "sha256:e893c9f6b0afcc57832054547002c826e80b5387e544b4cf6909afc9424dde3a",
  "schema_version": "2.0",
  "alpha2": "PT",
  "alpha3": "PRT",
  "region": "Europe",
  "subregion": "Southern Europe",
  "general_emergency": [
    "112"
  ],
  "notes": "112 is the universal emergency number. SNS 24 (808 24 24 24) for non-emergency health.",
  "centroid": {
    "lat": 39.5,
    "lng": -8
  },
  "hotlines": [
    {
      "id": "weh_fa83843305ec593d95907ac1",
      "name": "Emergency",
      "organization": "Emergency",
      "category": "emergency",
      "voice_numbers": [
        "112"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [
        "English",
        "French",
        "Portuguese",
        "Spanish"
      ],
      "cost": "free",
      "target": "anyone in a life-threatening emergency",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-22",
      "sources": [
        "https://travel.gc.ca/destinations/azores",
        "https://travel.gc.ca/destinations/portugal",
        "https://www.gov.uk/foreign-travel-advice/portugal",
        "information.json"
      ]
    },
    {
      "id": "weh_01f76696828e511fad7c4cff",
      "name": "Vozes Amigas de Esperança",
      "organization": "Vozes Amigas de Esperança",
      "category": "suicide_crisis",
      "voice_numbers": [
        "222 030 707"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json"
      ]
    },
    {
      "id": "weh_0d3b1428ce7e5336b431403e",
      "name": "Linha de Apoio à Criança (SOS Criança)",
      "organization": "Linha de Apoio à Criança (SOS Criança)",
      "category": "general_support",
      "voice_numbers": [
        "116 111"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "information.json",
        "xref:web_verified_crisis_directory",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_0eaca9adc16a589ba5d14f3e",
      "name": "Voz de Apoio",
      "organization": "Voz de Apoio",
      "category": "general_support",
      "voice_numbers": [
        "225 50 60 70"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_c8f9d9d333455152b472e9fc",
      "name": "SOS Estudante",
      "organization": "SOS Estudante",
      "category": "general_support",
      "voice_numbers": [
        "+351915246060"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json"
      ]
    },
    {
      "id": "weh_f7c0f5754a2f5928af296b8b",
      "name": "Telefone da Amizade",
      "organization": "Telefone da Amizade",
      "category": "suicide_crisis",
      "voice_numbers": [
        "222 080 707"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.telefone-amizade.pt",
      "hours": "Mon-Fri 4pm-11pm; Sat-Sun 4pm-9pm",
      "languages": [
        "Portuguese"
      ],
      "cost": "standard_rate",
      "target": "people in crisis",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.telefone-amizade.pt"
      ]
    },
    {
      "id": "weh_d8df2e5a28e55cccb26a2cec",
      "name": "Serviço de Informação a Vítimas de Violência Doméstica Portugal",
      "organization": "Serviço de Informação a Vítimas de Violência Doméstica Portugal",
      "category": "general_support",
      "voice_numbers": [
        "800 202 148"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "information.json",
        "xref:web_verified_crisis_directory",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_daf5439933295fd09885c172",
      "name": "Portuguese Association for Victim Support (APAV)",
      "organization": "Portuguese Association for Victim Support (APAV)",
      "category": "general_support",
      "voice_numbers": [
        "116006"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_769d0662040c50d5b91d117f",
      "name": "Voz de Apoio (22 503 04 15)",
      "organization": "Voz de Apoio",
      "category": "suicide_crisis",
      "voice_numbers": [
        "22 503 04 15"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.vozdeapoio.pt",
      "hours": "9pm-11pm daily",
      "languages": [
        "Portuguese"
      ],
      "cost": "standard_rate",
      "target": "people in distress",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.vozdeapoio.pt"
      ]
    },
    {
      "id": "weh_f4a8f777a0ab50e285c2949d",
      "name": "Telefone SOS Palavra Amiga",
      "organization": "Telefone SOS Palavra Amiga",
      "category": "general_support",
      "voice_numbers": [
        "232) 42 42 82"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "hotline: 232",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_6f6f39a8006a594e83985244",
      "name": "Linha SOS-Estudante",
      "organization": "Linha SOS-Estudante",
      "category": "general_support",
      "voice_numbers": [
        "808) 200 204"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "hotline: 808",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_84d1980c8dbf5b589e38aa69",
      "name": "Telefone da Amizade Porto",
      "organization": "Telefone da Amizade Porto",
      "category": "general_support",
      "voice_numbers": [
        "22 832 35 35"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "jo@telefone-amizade.pt",
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_b853573cb2235ecc8213187d",
      "name": "SOS Voz Amiga",
      "organization": "SOS Voz Amiga",
      "category": "suicide_crisis",
      "voice_numbers": [
        "213 544 545",
        "912 802 669",
        "963 524 660"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.sosvozamiga.org",
      "hours": "4pm-midnight daily",
      "languages": [
        "Portuguese"
      ],
      "cost": "standard_rate",
      "target": "people in emotional crisis",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.sosvozamiga.org",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_61225c5b0db55743967ec77e",
      "name": "SNS 24",
      "organization": "Serviço Nacional de Saúde",
      "category": "mental_health",
      "voice_numbers": [
        "808 24 24 24"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.sns24.gov.pt",
      "hours": "24/7",
      "languages": [
        "English",
        "Portuguese"
      ],
      "cost": "local_rate",
      "target": "general health triage including mental health",
      "geography": "Portugal",
      "notes": "Separate 24-hour mental-health line within SNS 24.",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.sns24.gov.pt"
      ]
    },
    {
      "id": "weh_209b5396c73d5365927ab28a",
      "name": "SOS Criança - Instituto de Apoio à Criança",
      "organization": "IAC",
      "category": "child_protection",
      "voice_numbers": [
        "116 111"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.iacrianca.pt",
      "hours": "Mon-Fri 9am-7pm",
      "languages": [
        "Portuguese"
      ],
      "cost": "free",
      "target": "children in danger or need",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.iacrianca.pt",
        "xref:web_verified_crisis_directory",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_fb0b34f7e0af5fbba2b60bc4",
      "name": "Linha Nacional de Emergência Social",
      "organization": "Instituto da Segurança Social",
      "category": "domestic_violence",
      "voice_numbers": [
        "144"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.seg-social.pt",
      "hours": "24/7",
      "languages": [
        "Portuguese"
      ],
      "cost": "free",
      "target": "social emergencies including DV, elder abuse, homelessness",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.seg-social.pt"
      ]
    },
    {
      "id": "weh_756f24796e4058f2a145a9ed",
      "name": "APAV — Associação Portuguesa de Apoio à Vítima",
      "organization": "APAV",
      "category": "sexual_violence",
      "voice_numbers": [
        "116 006"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "apav.sede@apav.pt",
      "website": "https://apav.pt",
      "hours": "Mon-Fri 9am-9pm",
      "languages": [
        "Portuguese",
        "English"
      ],
      "cost": "free",
      "target": "victims of crime including sexual and domestic violence",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://apav.pt",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_cd933e08167e54c2a6642496",
      "name": "Linha Vida SOS Droga",
      "organization": "SICAD",
      "category": "substance_use",
      "voice_numbers": [
        "1414"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.sicad.pt",
      "hours": "Mon-Fri 10am-8pm",
      "languages": [
        "Portuguese"
      ],
      "cost": "local_rate",
      "target": "people with substance-use concerns",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.sicad.pt"
      ]
    },
    {
      "id": "weh_1378c3b6281b5a88b211b60a",
      "name": "Linha SOS Jogo",
      "organization": "SICAD",
      "category": "gambling",
      "voice_numbers": [
        "213 301 515"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.sicad.pt",
      "hours": "Mon-Fri 10am-8pm",
      "languages": [
        "Portuguese"
      ],
      "cost": "standard_rate",
      "target": "people with gambling addiction",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.sicad.pt"
      ]
    },
    {
      "id": "weh_db88558f28aa5ef684f566d5",
      "name": "ILGA Portugal Helpline",
      "organization": "ILGA Portugal",
      "category": "lgbtqia",
      "voice_numbers": [
        "218 873 918"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://ilga-portugal.pt",
      "hours": "Mon-Fri 10am-6pm",
      "languages": [
        "Portuguese"
      ],
      "cost": "standard_rate",
      "target": "LGBTI+ community",
      "geography": "Portugal",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://ilga-portugal.pt",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_3b1a517965255ef8a9c3853a",
      "name": "Free, immediate crisis counseling support in Portugal",
      "organization": "Free, immediate crisis counseling support in Portugal",
      "category": "lgbtqia",
      "voice_numbers": [
        "96 008 11 11"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Portugal",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "https://findahelpline.com",
        "xref:findahelpline.com"
      ]
    },
    {
      "id": "weh_41487a26f1725fa29a0ec37e",
      "name": "Consular assistance Lisbon - Embassy of Canada",
      "organization": "Global Affairs Canada",
      "category": "consular",
      "voice_numbers": [
        "+351 21 316 4600"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "lsbon.consular@international.gc.ca",
      "website": "https://www.international.gc.ca/country-pays/portugal/lisbon-lisbonne.aspx?lang=eng",
      "hours": "office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885",
      "languages": [
        "English",
        "French"
      ],
      "cost": "unknown",
      "target": "consular assistance for Canadian nationals",
      "geography": "Portugal",
      "notes": "Canadian consular post listed on travel.gc.ca country page.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://travel.gc.ca/destinations/portugal"
      ]
    },
    {
      "id": "weh_1ed0c3711f495fdd915c1275",
      "name": "New Zealand Embassy in Portugal",
      "organization": "NZ Ministry of Foreign Affairs and Trade",
      "category": "consular",
      "voice_numbers": [
        "+33 1 45 01 43 43",
        "+44 (20) 7968 2730"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.mfat.govt.nz/france",
      "hours": "Mon-Fri 09",
      "languages": [
        "English"
      ],
      "cost": "unknown",
      "target": "consular assistance for New Zealand nationals",
      "geography": "Portugal",
      "notes": "Address: 103, rue de Grenelle, 75007 Paris, France. Sourced from NZ SafeTravel.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://www.safetravel.govt.nz/destinations/portugal"
      ]
    }
  ],
  "category_counts": {
    "emergency": 1,
    "suicide_crisis": 4,
    "general_support": 8,
    "mental_health": 1,
    "child_protection": 1,
    "domestic_violence": 1,
    "sexual_violence": 1,
    "substance_use": 1,
    "gambling": 1,
    "lgbtqia": 2,
    "consular": 2
  },
  "channels": {
    "has_voice": true,
    "has_sms": false,
    "has_chat": false,
    "has_email": true
  },
  "last_updated": "2026-04-23"
}