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Emergency numbers and crisis hotlines in Malaysia

This page lists 32 records for Malaysia. Source information and verification status vary and are shown per record. These statuses do not confirm live availability; verify details locally and with the cited provider or authority when available.

MY · Asia · South-Eastern Asia

32 hotlines10 source checked

Emergency numbers

Police · Fire · Ambulance

999 is the primary emergency number; 112 also works from mobile.

Prioritized listing

Status: cross-referenced

Prioritized routing selects the first source-checked or cross-referenced listing in category order: suicide crisis, mental health, domestic violence, sexual violence, child protection, then general support. It then uses the first listing in that category order, or the first dataset listing. This does not determine suitability, eligibility, live availability, or provide medical advice.

The Befrienders Kuala Lumpur

Suicide & acute crisis · varies by centre

Cross-referenced Apr 22, 2026

03) 7956 8144 03) 7956 8145
Traveller note: Most hotlines listed here require a local Malaysia phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the Malaysia country code, and some free-call numbers may not connect internationally. Emergency access varies by carrier and SIM status; verify current local guidance.

Suicide & acute crisis(10)

Befrienders Kuala Lumpur

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Befrienders Malacca

Not yet verified
  • 06) 284 2500
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

hotline: 06

Befrienders Penang

Not yet verified
  • 04) 281 5161
  • 04) 281 1108
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

hotline: 04 | hotline: 04

The Befrienders Kuala Lumpur

Cross-referenced
  • 03) 7956 8144
  • 03) 7956 8145
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Cross-referenced Apr 22, 2026

hotline: 03 | hotline: 03

Befrienders Ipoh

Not yet verified
  • 05) 547 7933
  • 05) 547 7599
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

hotline: 05 | hotline: 05

Befrienders Seremban

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Lifeline Association of Malaysia

Not yet verified
  • 063) 92850039
  • 063) 92850279
  • 063) 92850049
For
people in emotional crisis or at risk of suicide

Unverified — please confirm via official website before relying on this number.

hotline: 063 | hotline: 063 | hotline: 063

Mental health(2)

Malaysian Mental Health Association (MMHA)

Not yet verified

Unverified — please confirm via official website before relying on this number.

MIASA 1-on-1 Crisis Line

Mental Illness Awareness and Support Association

Verified (web)
Hours
8am-midnight daily
Cost
free
Languages
English, Malay
For
people with mental-health concerns

Verified Apr 22, 2026

Domestic violence(2)

Talian Kasih

Ministry of Women, Family and Community Development

Verified (web)
Hours
24/7
Cost
free
Languages
Malay, English
For
women, children and vulnerable people

Verified Apr 22, 2026

Sexual violence(1)

Child protection(3)

P.S. The Children Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Buddy Bear Childline

Not yet verified
Cost
free
For
children and young people

Unverified — please confirm via official website before relying on this number.

Substance use(1)

General support(9)

Pertubuhan Kebajikan Sneham Malaysia (Sneham Welfare Organisation Malaysia)

Not yet verified

Unverified — please confirm via official website before relying on this number.

TALIAN HEAL (Help With Empathy And Love) 15555

Not yet verified

Unverified — please confirm via official website before relying on this number.

PT Foundation's Peer Listening Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Talian Kasih 15999 Hotline

Not yet verified

Unverified — please confirm via official website before relying on this number.

LEV8 Peer-to-peer Helpline

Not yet verified

Unverified — please confirm via official website before relying on this number.

Pusat Perkhidmatan Wanita (PPW)

Not yet verified

Unverified — please confirm via official website before relying on this number.

General emergency(3)

Emergency

Verified (authority)
Hours
24/7
Cost
free
Languages
English, Malay, Mandarin, Tamil
For
anyone in a life-threatening emergency

Verified Apr 22, 2026

MyHealth Portal / MOH Health Call Centre 03-8891 3200

Ministry of Health Malaysia

Verified (web)
Hours
Mon-Fri 8am-5pm
Cost
standard rate
Languages
Malay, English
For
general health-system queries

Verified Apr 22, 2026

Fire brigade - Malaysia

Government / national emergency services

Verified (authority)
Hours
24/7
Cost
free
For
emergency fire service number

Verified Apr 22, 2026

Sourced from UK FCDO travel advice.

consular(1)

New Zealand High Commission in Malaysia

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon-Fri 0830am to 1230 hrs (reception); Mon-Thurs 0800-1630 hrs, Fri 0800-1600 hr
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Address: Level 8, Menara Hap Seng 3, Jalan P Ramlee, 50250, Kuala Lumpur. Sourced from NZ SafeTravel.