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Hotlinesworld directory
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Malaysia

MY · Asia · South-Eastern Asia

32 hotlines10 verified
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Emergency numbers

Police · Fire · Ambulance

999112

999 is the primary emergency number; 112 also works from mobile.

Best available help (unverified)

Double-check this number before calling — it hasn't been independently verified.

The Befrienders Kuala Lumpur

Suicide & acute crisis · varies by centre

Verified Apr 22, 2026

03) 7956 8144 03) 7956 8145
Traveller note: Most hotlines listed here require a local Malaysia phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the Malaysia country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(10)

Befrienders Kuala Lumpur

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Befrienders Malacca

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 06

Befrienders Ipoh

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

hotline: 05 | hotline: 05

Befrienders Seremban

Not yet verified
Hours
varies by centre
Cost
standard rate
For
people in emotional distress — part of Befrienders Worldwide

Unverified — please confirm via official website before relying on this number.

Official site Report a problem

Mental health(2)

MIASA 1-on-1 Crisis Line

Mental Illness Awareness and Support Association

Verified (web)
Hours
8am-midnight daily
Cost
free
Languages
English, Malay
For
people with mental-health concerns

Verified Apr 22, 2026

Official site Report a problem

Domestic violence(2)

Talian Kasih

Ministry of Women, Family and Community Development

Verified (web)
Hours
24/7
Cost
free
Languages
Malay, English
For
women, children and vulnerable people

Verified Apr 22, 2026

Official site Report a problem

Sexual violence(1)

Women's Aid Organisation (WAO)

WAO

Verified (web)
SMS
Hours
Mon-Fri 9am-5pm (hotline); WhatsApp 24/7
Cost
standard rate
Languages
Malay, English
For
women and girls survivors

Verified Apr 22, 2026

Official site Report a problem

Child protection(3)

Buddy Bear Childline

Not yet verified
Cost
free
For
children and young people

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Childline Malaysia (BCH)

Buddies Childline

Verified (web)
Hours
24/7 (via Talian Kasih)
Cost
free
Languages
Malay, English
For
children

Verified Apr 22, 2026

Official site Report a problem

Substance use(1)

General support(9)

Pertubuhan Kebajikan Sneham Malaysia (Sneham Welfare Organisation Malaysia)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

TALIAN HEAL (Help With Empathy And Love) 15555

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

General emergency(3)

Emergency

Verified (authority)
Hours
24/7
Cost
free
Languages
English, Malay, Mandarin, Tamil
For
anyone in a life-threatening emergency

Verified Apr 22, 2026

Source Source Report a problem

MyHealth Portal / MOH Health Call Centre 03-8891 3200

Ministry of Health Malaysia

Verified (web)
Hours
Mon-Fri 8am-5pm
Cost
standard rate
Languages
Malay, English
For
general health-system queries

Verified Apr 22, 2026

Official site Report a problem

Fire brigade - Malaysia

Government / national emergency services

Verified (authority)
Hours
24/7
Cost
free
For
emergency fire service number

Verified Apr 22, 2026

Source Report a problem

Sourced from UK FCDO travel advice.

consular(1)

New Zealand High Commission in Malaysia

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon-Fri 0830am to 1230 hrs (reception); Mon-Thurs 0800-1630 hrs, Fri 0800-1600 hr
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: Level 8, Menara Hap Seng 3, Jalan P Ramlee, 50250, Kuala Lumpur. Sourced from NZ SafeTravel.

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