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France

FR · Europe · Western Europe

70 hotlines13 verified
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Emergency numbers

Police · Fire · Ambulance

112151718

112 is the universal EU emergency number. 15 = SAMU (medical), 17 = police, 18 = fire. 114 is the SMS/fax-based emergency line for deaf and HoH users.

Best verified help available

3114 — Numéro national de prévention du suicide

Ministère de la Santé

Suicide & acute crisis · 24/7

Verified Apr 22, 2026

3114
Traveller note: Most hotlines listed here require a local France phone number or SIM card. If calling from abroad, you may need to dial your country's international exit code followed by the France country code, and some free-call numbers may not connect internationally. When in doubt, ask your hotel or the local emergency number.

Suicide & acute crisis(4)

3114 — Numéro national de prévention du suicide

Ministère de la Santé

Verified (web)
Hours
24/7
Cost
free
Languages
French
For
people in suicidal crisis and those close to them
Service area
France and overseas territories

Verified Apr 22, 2026

Official site Report a problem

Launched October 2021.

Mental health(3)

Cellule de soutien psychologique pour les chefs d’entreprises

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Ecoute-famille de Unafam-Union Nationale de Familles et Amis de personnes malades et/ ou handicapées psychiques

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Domestic violence(3)

3919 — Violences Femmes Info

Fédération Nationale Solidarité Femmes

Verified (web)
Hours
24/7
Cost
free
Languages
French, several via interpreters
For
women victims of violence and witnesses
Service area
France and overseas territories

Verified Apr 22, 2026

Official site Report a problem

Became 24/7 in August 2021.

Associations Femmes pour le Dire, Femmes pour Agir (FDFA)- Écoute Violences Femmes Handicapées (EVFH)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Sexual violence(1)

Child protection(5)

119 — Allô Enfance en Danger

GIP Enfance en Danger

Verified (web)
Online chat
Hours
24/7
Cost
free
Languages
French, several via interpreters
For
children in danger and anyone concerned about a child

Verified Apr 22, 2026

Official site Report a problem

Calls do not appear on phone bills.

3018 — Cyber harcèlement / violences numériques

e-Enfance / 3018

Verified (web)
Online chat
Hours
Mon–Sat 9am–11pm
Cost
free
Languages
French
For
victims of cyber-violence, especially minors

Verified Apr 22, 2026

Official site Report a problem

WhatsApp, Messenger and app also available.

3020 — Non au harcèlement (harcèlement scolaire)

Ministère de l'Éducation nationale

Verified (web)
Hours
Mon–Fri 9am–8pm; Sat 9am–6pm
Cost
free
Languages
French
For
students, parents and professionals concerned by school bullying

Verified Apr 22, 2026

Official site Report a problem

LGBTQIA+ support(3)

Substance use(2)

Drogues Info Service

Santé publique France

Verified (web)
Online chat
Hours
8am–2am daily
Cost
free
Languages
French
For
people with drug concerns and their loved ones

Verified Apr 22, 2026

Official site Report a problem

Alcool Info Service: 0 980 980 930. Joueurs Info Service: 09 74 75 13 13. Tabac Info Service: 39 89.

General support(27)

La Fédération Nationale G.A.M.S. (Groupe pour l'Abolition des Mutilations Sexuelles Féminines -excision-, des Mariages Forcés et autres pratiques traditionnelles néfastes à la santé des femmes et des enfants)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Fédération Nationale des Associations et des Centres de prise en Charge d'Auteurs de Violences conjugales & Familiales (FNACAV)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Fédération 3977 contre les maltraitances

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Stop Maltraitance - Stop Conflit (Enfance et Partage National)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

General emergency(3)

Emergency (15/17/18/112)

Ministère de l'Intérieur

Verified (authority)
SMS
Hours
24/7
Cost
free
Languages
English widely supported, French
For
anyone requiring police, fire or ambulance
Service area
France and overseas territories

Verified Apr 22, 2026

Official site Report a problem

114 is accessible via SMS, fax and video for deaf and HoH users.

Service d'Accès aux Soins (116 117)

Ministère de la Santé

Verified (web)
Hours
24/7 (in regions with SAS rollout)
Cost
free
Languages
French
For
non-urgent medical care — routes to a GP regulator

Verified Apr 22, 2026

Official site Report a problem

Progressively deployed from 2022. In other regions dial 15 (SAMU) and ask for médecine de ville. SOS Médecins 3624 also handles home visits.

Animal welfare(1)

Bereavement(1)

EMPREINTES - Accompagner le deuil (Ligne d'écoute téléphonique nationale)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

consular(2)

Paris - Embassy of Canada

Global Affairs Canada

Verified (authority)
Email
Hours
office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885
Languages
English, French
For
consular assistance for Canadian nationals

Verified Apr 23, 2026

Official site Report a problem

Canadian consular post listed on travel.gc.ca country page.

New Zealand Embassy in France

NZ Ministry of Foreign Affairs and Trade

Verified (authority)
Hours
Mon-Fri 09
Languages
English
For
consular assistance for New Zealand nationals

Verified Apr 23, 2026

Official site Report a problem

Address: 103, rue de Grenelle, 75007 Paris, France. Sourced from NZ SafeTravel.

Disability(2)

Eating disorders(1)

Fédération Française Anorexie Boulimie (FFAB)

Not yet verified

Unverified — please confirm via official website before relying on this number.

Source Report a problem

Gambling(2)

Legal aid(6)

Refugee & migrant(1)

Youth(3)

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