{
  "country": "Italy",
  "dataset_version": "sha256:e893c9f6b0afcc57832054547002c826e80b5387e544b4cf6909afc9424dde3a",
  "schema_version": "2.0",
  "alpha2": "IT",
  "alpha3": "ITA",
  "region": "Europe",
  "subregion": "Southern Europe",
  "general_emergency": [
    "112"
  ],
  "notes": "112 is the unified emergency number (NUE). 113 (police), 115 (fire), 118 (medical) still work in parallel.",
  "centroid": {
    "lat": 42.8333,
    "lng": 12.8333
  },
  "hotlines": [
    {
      "id": "weh_33bbb974bad65aed8ae1adb3",
      "name": "Emergency (112 NUE)",
      "organization": "Numero Unico di Emergenza",
      "category": "emergency",
      "voice_numbers": [
        "112",
        "113",
        "115",
        "118"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.nue112.it",
      "hours": "24/7",
      "languages": [
        "English",
        "Italian"
      ],
      "cost": "free",
      "target": "anyone in emergency",
      "geography": "Italy",
      "notes": "112 Where Are You app provides location and multilingual support.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.gov.uk/foreign-travel-advice/italy",
        "https://www.nue112.it",
        "information.json"
      ]
    },
    {
      "id": "weh_621ca4dfbed1574dadb43b60",
      "name": "Telefono Amico Italia",
      "organization": "Telefono Amico Italia",
      "category": "suicide_crisis",
      "voice_numbers": [
        "02 2327 2327"
      ],
      "sms_numbers": [
        "324 011 7252"
      ],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": "https://www.telefonoamico.it",
      "email": null,
      "website": "https://www.telefonoamico.it",
      "hours": "10am–midnight daily",
      "languages": [
        "Italian"
      ],
      "cost": "standard_rate",
      "target": "people in emotional distress",
      "geography": "Italy",
      "notes": "WhatsApp chat available.",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.telefonoamico.it",
        "xref:vibbrancy",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_de80e114775258338487294e",
      "name": "Samaritans Onlus",
      "organization": "Samaritans Onlus Italia",
      "category": "suicide_crisis",
      "voice_numbers": [
        "800 86 00 22"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "jo@samaritans.org",
      "website": "https://www.samaritansonlus.org",
      "hours": "1pm–10pm daily",
      "languages": [
        "Italian"
      ],
      "cost": "free",
      "target": "anyone at risk of suicide",
      "geography": "Italy",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.samaritansonlus.org",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_0a656150a5a65f1a9adc9077",
      "name": "Telefono Azzurro — Linea di Ascolto 1.96.96",
      "organization": "Fondazione Telefono Azzurro",
      "category": "child_protection",
      "voice_numbers": [
        "19696"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": "https://www.azzurro.it",
      "email": null,
      "website": "https://www.azzurro.it",
      "hours": "24/7",
      "languages": [
        "Italian"
      ],
      "cost": "free",
      "target": "children, adolescents, and adults concerned about a child",
      "geography": "Italy",
      "notes": "114 Emergenza Infanzia for immediate child at risk.",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.azzurro.it",
        "xref:web_verified_crisis_directory",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_ad3e1683580a519c894252f1",
      "name": "114 Emergenza Infanzia",
      "organization": "Ministero della Famiglia / Telefono Azzurro",
      "category": "child_protection",
      "voice_numbers": [
        "114"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.114.it",
      "hours": "24/7",
      "languages": [
        "Italian"
      ],
      "cost": "free",
      "target": "children in situations of imminent danger",
      "geography": "Italy",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.114.it"
      ]
    },
    {
      "id": "weh_566e5f55cb215da085a92d5b",
      "name": "1522 — Antiviolenza e Stalking",
      "organization": "Dipartimento per le Pari Opportunità",
      "category": "domestic_violence",
      "voice_numbers": [
        "1522"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": "https://www.1522.eu",
      "email": null,
      "website": "https://www.1522.eu",
      "hours": "24/7",
      "languages": [
        "Italian",
        "English",
        "French",
        "Spanish",
        "Arabic",
        "Russian"
      ],
      "cost": "free",
      "target": "women victims of violence and stalking",
      "geography": "Italy",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.1522.eu",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_6de07c7f069153fe8be428c0",
      "name": "Gay Help Line",
      "organization": "Circolo di Cultura Omosessuale Mario Mieli",
      "category": "lgbtqia",
      "voice_numbers": [
        "800 713 713"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.gayhelpline.it",
      "hours": "Mon–Fri 4pm–8pm",
      "languages": [
        "Italian"
      ],
      "cost": "free",
      "target": "LGBT+ people and those close to them",
      "geography": "Italy",
      "notes": "",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.gayhelpline.it",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_f7121c62a95858879577ac7a",
      "name": "Telefono Amico Cevita",
      "organization": "Telefono Amico Cevita",
      "category": "general_support",
      "voice_numbers": [
        "+39 02 99777"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json",
        "xref:web_verified_crisis_directory"
      ]
    },
    {
      "id": "weh_2586dd79757758e696ceccaa",
      "name": "Telefono Rosa",
      "organization": "Telefono Rosa",
      "category": "general_support",
      "voice_numbers": [
        "06 37 51 82 82"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json"
      ]
    },
    {
      "id": "weh_fd89adcbd9705073908099b5",
      "name": "Samaritans Onlus (06 77208977)",
      "organization": "Samaritans Onlus",
      "category": "suicide_crisis",
      "voice_numbers": [
        "06 77208977"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.befrienders.org",
      "hours": "24/7",
      "languages": [
        "local"
      ],
      "cost": "free",
      "target": "anyone in emotional distress or at risk of suicide",
      "geography": "Italy",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json"
      ]
    },
    {
      "id": "weh_302f9df49a93531aa8955ba3",
      "name": "Telefono Amico Cassero - Friendly Phone Cassero",
      "organization": "Telefono Amico Cassero - Friendly Phone Cassero",
      "category": "general_support",
      "voice_numbers": [
        "051 555 661"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "https://findahelpline.com",
        "information.json",
        "xref:findahelpline.com"
      ]
    },
    {
      "id": "weh_2149ff8238a05d83b1178714",
      "name": "Numero Anti Violenza E Stalking",
      "organization": "Numero Anti Violenza E Stalking",
      "category": "stalking",
      "voice_numbers": [
        "1522"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_a24302c5dd1d52eeb11de619",
      "name": "De Leo Fund Assistenza telefonica",
      "organization": "De Leo Fund Assistenza telefonica",
      "category": "general_support",
      "voice_numbers": [
        "800 168 678"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_6dcb73b64d1559dabccce0af",
      "name": "Telefono Azzurro",
      "organization": "Telefono Azzurro",
      "category": "general_support",
      "voice_numbers": [
        "19696"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "information.json",
        "xref:web_verified_crisis_directory",
        "xref:psc_app"
      ]
    },
    {
      "id": "weh_ec35046a25c956eab2cf9449",
      "name": "Telefono Amico Italia (199 284 284)",
      "organization": "Telefono Amico Italia",
      "category": "general_support",
      "voice_numbers": [
        "199 284 284"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Italy",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "atlacord/Naga Hotlines.json @ 61bec14",
        "xref:vibbrancy"
      ]
    },
    {
      "id": "weh_86111c37ba55582791fe8014",
      "name": "Guardia Medica / Continuità Assistenziale (116 117)",
      "organization": "Ministero della Salute",
      "category": "emergency",
      "voice_numbers": [
        "116 117"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.salute.gov.it",
      "hours": "nights (8pm-8am) / weekends / holidays",
      "languages": [
        "Italian"
      ],
      "cost": "free",
      "target": "non-emergency medical care when GP is closed",
      "geography": "Italy",
      "notes": "EU-harmonised short-code; rollout still completing in some regions.",
      "verification_status": "verified_web",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.salute.gov.it"
      ]
    },
    {
      "id": "weh_a3e4981c582053ab9e9157c1",
      "name": "Consular assistance Rome - Embassy of Canada",
      "organization": "Global Affairs Canada",
      "category": "consular",
      "voice_numbers": [
        "+39 06-85444-1"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "consul.rome@international.gc.ca",
      "website": "https://www.international.gc.ca/country-pays/italy-italie/rome.aspx?lang=eng",
      "hours": "office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885",
      "languages": [
        "English",
        "French"
      ],
      "cost": "unknown",
      "target": "consular assistance for Canadian nationals",
      "geography": "Italy",
      "notes": "Canadian consular post listed on travel.gc.ca country page.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://travel.gc.ca/destinations/italy"
      ]
    },
    {
      "id": "weh_9f35f6314298509a92ab9f30",
      "name": "New Zealand Embassy in Italy",
      "organization": "NZ Ministry of Foreign Affairs and Trade",
      "category": "consular",
      "voice_numbers": [
        "+39 06 853 7501"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.mfat.govt.nz/italy",
      "hours": "Mon- Fri 0900 -1230 and 1330-1630",
      "languages": [
        "English"
      ],
      "cost": "unknown",
      "target": "consular assistance for New Zealand nationals",
      "geography": "Italy",
      "notes": "Address: Via Clitunno, 44, 00198 Rome, Italy. Sourced from NZ SafeTravel.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://www.safetravel.govt.nz/destinations/italy"
      ]
    }
  ],
  "category_counts": {
    "emergency": 2,
    "suicide_crisis": 3,
    "child_protection": 2,
    "domestic_violence": 1,
    "lgbtqia": 1,
    "general_support": 6,
    "stalking": 1,
    "consular": 2
  },
  "channels": {
    "has_voice": true,
    "has_sms": true,
    "has_chat": true,
    "has_email": true
  },
  "last_updated": "2026-04-23"
}