{
  "country": "Bosnia and Herzegovina",
  "dataset_version": "sha256:e893c9f6b0afcc57832054547002c826e80b5387e544b4cf6909afc9424dde3a",
  "schema_version": "2.0",
  "alpha2": "BA",
  "alpha3": "BIH",
  "region": "Europe",
  "subregion": "Southern Europe",
  "general_emergency": [
    "112",
    "122",
    "123",
    "124"
  ],
  "notes": "112 universal, 122 police, 123 fire, 124 ambulance.",
  "centroid": {
    "lat": 44,
    "lng": 18
  },
  "hotlines": [
    {
      "id": "weh_3675b4a946265a0aa2ea4f0e",
      "name": "Emergency",
      "organization": "Emergency",
      "category": "emergency",
      "voice_numbers": [
        "112",
        "122",
        "123",
        "124"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [
        "Bosnian",
        "Croatian",
        "Serbian"
      ],
      "cost": "free",
      "target": "anyone in emergency",
      "geography": "Bosnia and Herzegovina",
      "notes": "",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-22",
      "sources": [
        "https://www.gov.uk/foreign-travel-advice/bosnia-and-herzegovina"
      ]
    },
    {
      "id": "weh_58316b7601be528b9744eaaf",
      "name": "Plavi Telefon - Blue Phone",
      "organization": "Plavi Telefon - Blue Phone",
      "category": "general_support",
      "voice_numbers": [
        "080 05 03 05"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Bosnia and Herzegovina",
      "notes": "",
      "verification_status": "cross_referenced",
      "last_verified": "2026-04-22",
      "sources": [
        "https://findahelpline.com",
        "information.json",
        "xref:findahelpline.com"
      ]
    },
    {
      "id": "weh_ce65110ea3f751399184d6ba",
      "name": "Centar Srce",
      "organization": "Centar Srce",
      "category": "general_support",
      "voice_numbers": [
        "0800 300303"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": null,
      "languages": [],
      "cost": "unknown",
      "target": null,
      "geography": "Bosnia and Herzegovina",
      "notes": "",
      "verification_status": "legacy_unverified",
      "last_verified": null,
      "sources": [
        "information.json",
        "xref:web_verified_crisis_directory"
      ]
    },
    {
      "id": "weh_b317d39fdfe253c990da7f42",
      "name": "Plavi telefon",
      "organization": "Plavi telefon",
      "category": "suicide_crisis",
      "voice_numbers": [
        "080 05 03 05"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "varies",
      "languages": [
        "Bosnian"
      ],
      "cost": "free",
      "target": "people in distress",
      "geography": "Bosnia and Herzegovina",
      "notes": "",
      "verification_status": "verified_knowledge",
      "last_verified": "2026-04-22",
      "sources": [
        "xref:findahelpline.com"
      ]
    },
    {
      "id": "weh_e5ef9843bab551bcba18ea79",
      "name": "SOS telefon za žene i djecu žrtve nasilja",
      "organization": "Ženska prava",
      "category": "domestic_violence",
      "voice_numbers": [
        "1265"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [
        "Bosnian"
      ],
      "cost": "free",
      "target": "women and children victims of DV (Federation)",
      "geography": "Bosnia and Herzegovina",
      "notes": "Federation of BiH: 1265. Republika Srpska: 1264.",
      "verification_status": "verified_knowledge",
      "last_verified": "2026-04-22",
      "sources": []
    },
    {
      "id": "weh_af57ba9449bf5bfba4331dd0",
      "name": "Sigurna kuća",
      "organization": "Sigurna kuća",
      "category": "domestic_violence",
      "voice_numbers": [
        "1264"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": null,
      "hours": "24/7",
      "languages": [
        "Serbian"
      ],
      "cost": "free",
      "target": "women victims of DV (Republika Srpska)",
      "geography": "Bosnia and Herzegovina",
      "notes": "",
      "verification_status": "verified_knowledge",
      "last_verified": "2026-04-22",
      "sources": []
    },
    {
      "id": "weh_f5f03d84cad55f5c90508c80",
      "name": "Consular assistance Sarajevo - Consulate of Canada",
      "organization": "Global Affairs Canada",
      "category": "consular",
      "voice_numbers": [
        "387 (60) 32-32-407"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": "sarajevo@international.gc.ca",
      "website": "https://travel.gc.ca/destinations/bosnia-and-herzegovina",
      "hours": "office hours; 24/7 Emergency Watch and Response Centre at +1 613-996-8885",
      "languages": [
        "English",
        "French"
      ],
      "cost": "unknown",
      "target": "consular assistance for Canadian nationals",
      "geography": "Bosnia and Herzegovina",
      "notes": "Canadian consular post listed on travel.gc.ca country page.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://travel.gc.ca/destinations/bosnia-and-herzegovina"
      ]
    },
    {
      "id": "weh_1f59fa4bbe4956baa8125b36",
      "name": "New Zealand Embassy in Bosnia and Herzegovina",
      "organization": "NZ Ministry of Foreign Affairs and Trade",
      "category": "consular",
      "voice_numbers": [
        "+39 06 853 7501"
      ],
      "sms_numbers": [],
      "text_numbers": [],
      "short_codes": [],
      "chat_url": null,
      "email": null,
      "website": "https://www.mfat.govt.nz/italy",
      "hours": "Mon- Fri 0900 -1230 and 1330-1630",
      "languages": [
        "English"
      ],
      "cost": "unknown",
      "target": "consular assistance for New Zealand nationals",
      "geography": "Bosnia and Herzegovina",
      "notes": "Address: Via Clitunno, 44, 00198 Rome, Italy. Sourced from NZ SafeTravel.",
      "verification_status": "verified_authority",
      "last_verified": "2026-04-23",
      "sources": [
        "https://www.safetravel.govt.nz/destinations/bosnia-and-herzegovina"
      ]
    }
  ],
  "category_counts": {
    "emergency": 1,
    "general_support": 2,
    "suicide_crisis": 1,
    "domestic_violence": 2,
    "consular": 2
  },
  "channels": {
    "has_voice": true,
    "has_sms": false,
    "has_chat": false,
    "has_email": true
  },
  "last_updated": "2026-04-23"
}